Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sainfora Calixte

Delray Beach

Summary

Developed leadership and team coordination skills in fast-paced environment, focusing on operational efficiency and staff development. Excel in conflict resolution and process optimization, ensuring smooth operations and high customer satisfaction. Seeking to leverage these transferrable skills in new and challenging field.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift lead

Planet Fitness
05.2023 - Current
  • Improved team productivity by implementing efficient, scheduling, and task delegation methods
  • Enhance customer satisfaction through prompt and courteous service, addressing concerns immediately
  • Maintain to clean and see if we can firm it while ensuring all employees adhere to safety guidelines and protocols

Checkout Clerk

Steak N Shake
03.2022 - 08.2023
  • Provided exceptional customer service, to a high volume of guests in a fast-paced restaurant environment
  • Operated kitchen equipment safely and efficiently adhering to all food safety regulations
  • Provided friendly and efficient service to drive through customers, taking orders, accurately and processing payments quickly
  • Provided courteous and helpful service to customers at the cash register, answering questions, and resolving any issues

Checkout Clerk

Pollo Tropical
08.2022 - 01.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions
  • Streamlined checkout process for increased efficiency and reduced waiting times
  • Maintained the balance, cash drawer, insured accurate accounting at the end of each shift
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers

Costumer Service Representative

Whole Foods
12.2019 - 01.2022
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools
  • Boosted overall productivity by identifying areas for improvement and developing target strategies
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills

Assistant Teacher

Banyan Creek Elementary School
08.2019 - 03.2020
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.

Education

Bachelor's Degree - Psychology Major

Purdue Global
01-2027

High School - Early childhood Education

Atlantic Community High School
05.2020

Skills

  • Account management
  • Customer service focus
  • Issue resolution
  • Team motivation
  • Staff supervision
  • Scheduling expertise
  • Staff training and development

Certification

  • Early Childhood Education Certificate - Various State Departments of Education.
  • CPR/AED Certification

Timeline

Shift lead

Planet Fitness
05.2023 - Current

Checkout Clerk

Pollo Tropical
08.2022 - 01.2023

Checkout Clerk

Steak N Shake
03.2022 - 08.2023

Costumer Service Representative

Whole Foods
12.2019 - 01.2022

Assistant Teacher

Banyan Creek Elementary School
08.2019 - 03.2020

High School - Early childhood Education

Atlantic Community High School

Bachelor's Degree - Psychology Major

Purdue Global

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Sainfora Calixte