Saintal Jean-Philippe

• Provided troubleshooting and technical assistance in use of PeopleAdmin system.
• Assisted and screened applicant resumes to identify qualified candidates.
• Completed projects on time and under budget while resolving customer issues.
• Analyzed issues and employed improvement processes.
• Improved customer service rankings by quickly resolving issues to improve overall satisfaction.

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

• Processed invoices and expenses using QuickBooks to facilitate on-time payment.
• Working knowledge of Microsoft Office including Word, Excel and PowerPoint
• Set up orientations and initial training for new employees.
• Developed and updated Financial spreadsheets and databases to track, analyze and report on performance and sales data.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Offered office-wide software support and training, troubleshooting issues and optimizing usage.
• Assisted with meetings and presentations within company.

• Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
• Performed a wide variety of bank transactions, such as cashing checks. depositing cash and checks. and resolved cash discrepancies.
• Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
• Completed highly accurate, high-volume money counts via both manual and machine-driven