SAINTIL SLOWACKI STAEL
Brooklyn,NY
Summary
Proven expert in data entry and technical support, I enhanced team productivity and customer satisfaction at CALLTECH SERVICE CENTER by streamlining processes and effectively addressing technical concerns. Skilled in rapid 10-key data entry and database management, my ability to improve efficiency and reduce errors stands out, showcasing both hard and soft skills without exceeding a 55-word limit.
Overview
11
11
years of professional experience
Work History
DATA ENTRY
SGS-SOCIETE GENERAL DE SURVEILLANCE
06.2014 - 11.2021
- Increased efficiency by streamlining data entry processes and implementing time-saving shortcuts.
- Gained extensive knowledge in data entry, analysis and reporting.
- Supported administrative staff with patient intake, appointment scheduling, and data entry tasks.
- Streamlined dealership accounting processes by implementing efficient data entry and organization methods.
Technical Support
VOICE TEAM-CALLTECH CENTER
10.2010 - 06.2011
- Increased client satisfaction by delivering tailored technical support and resolving complex issues promptly.
- Managed call flow to respond to technical support needs of customers.
- Offered technical support and guidance to contractors, project inspectors and general public.
- Streamlined workflow for the technical support team, optimizing productivity and performance.
Education
SECURITY GUARD TRAINING CERTIFICATE -
STAR SECURITY GROUP CORP
1891 Fuilton St. Brooklyn 1123309.2024
DIPLOMA IN GRAPHIC DESIGN -
CENTENARIA
SANTIAGO DE LOS CABALLEROS11.2010
DIPLOMA IN ADMINISTRATION AND PROGRAMING SYSTEM -
PUCMM, PONTIFICIA UNIVERSIDAD CATOLICA MADRE Y MAE
SANTIAGO DE LOS CABALLEROS06.2010
Skills
- GRAPHIC DESIGN
- Data entry
- Teamwork
- Customer Services
- Fast learner
- Communicator skills
- Marketing and Advertising
- Responding to Emergencies
- Security Operations Experience
Languages
Spanish
Professional Working
English
Limited Working
French
Professional Working
creol
Full Professional
Timeline
DATA ENTRY
SGS-SOCIETE GENERAL DE SURVEILLANCE
06.2014 - 11.2021
Technical Support
VOICE TEAM-CALLTECH CENTER
10.2010 - 06.2011
SECURITY GUARD TRAINING CERTIFICATE -
STAR SECURITY GROUP CORP
DIPLOMA IN GRAPHIC DESIGN -
CENTENARIA
DIPLOMA IN ADMINISTRATION AND PROGRAMING SYSTEM -
PUCMM, PONTIFICIA UNIVERSIDAD CATOLICA MADRE Y MAE
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