Motivated professional transitioning to clinical behavioral therapy, equipped with a 40-Hour RBT coursework certificate. Personal experience parenting an autistic child complements foundational knowledge in Applied Behavior Analysis (ABA), enhancing the ability to implement effective Behavior Intervention Plans (BIPs) and communicate with families.
Managed high-stakes software support tickets and system compliance for a major financial client (KeyBank), ensuring absolute accuracy in data tracking and documentation.
Strictly adhered to corporate standard operating procedures and service guidelines, translating to a strong capability for implementing clinical Behavior Intervention Plans (BIPs) with high fidelity.
Utilized advanced data-logging platforms to monitor, analyze, and report system metrics; easily adaptable to ABA clinical tracking software (e.g., CentralReach).
Maintained professional, calm communication and issue resolution during high-stress technical escalations, strengthening the ability to remain steady during challenging clinical moments.
Led a cross-functional team in a fast-paced environment, coordinating work across offshore teams and stakeholders to build strong collaboration habits essential for care teams.
Java Developer & Support
1 Year 1 Month
GNR Systems Inc. | 06.2021 - 07.2022
Supported application operations in a service-oriented environment, building transferable experience in structured problem-solving and rapid responsiveness.
Analyzed incidents and gathered user issues to resolve concerns efficiently, strengthening active listening and the ability to respond to unique, individual needs.
Communicated complex updates to clients, business analysts, and product owners, reinforcing skills needed to maintain clear, professional communication with families.
Tracked and documented software release activities, reinforcing careful recordkeeping, accountability, and absolute consistency.
Java Developer
8 Months
Wipro Limited | 11.2015 - 07.2016
Worked directly with clients to solve technical errors, developing robust interpersonal communication and clinical-adjacent interviewing skills.
Developed clear requirement documentation and engaged in team discussions to ensure alignment with regulatory design standards
Education
Bachelor of Science - Computer Science and Engineering
Anna University | Chennai | 05-2013
Skills
Data analysis
Technical documentation
Complex problem solving
Problem resolution
Team leadership
Service-oriented operations
Certification
RBT 40-Hour Training Certificate Program, Completed, 2026-06-10
CPR / AED / First Aid Certification, Completed and Active
Timeline
Technical Lead
Cognizant Technology Solutions
07.2022 - 09.2025Read More
Java Developer & Support
GNR Systems Inc.
06.2021 - 07.2022Read More
Java Developer
Wipro Limited
11.2015 - 07.2016Read More
Anna University
Bachelor of Science from Computer Science and Engineering