Saira Alvarado
Hesperia,CA
Summary
Detail-oriented environmental services worker skilled at providing professional cleaning services to clients, maintaining equipment and implementing new cleaning procedures. Works autonomously with strong time management skills. Demonstrates dedication to customer satisfaction, reliability and taking pride in job well done. Hardworking Commercial Cleaner with 8 years of experience maintaining sanitary environment in commercial workplaces. Well-versed in sweeping and mopping floors, cleaning glass and maintaining restrooms. Attentive to detail in achieving clean, professional atmosphere. Dependable and hardworking [cleaning ] skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Lead Cleaner ( Manager)
CCG ( movie theater night time crew )
Victorville, CA
07.2021 - 01.2023
- Greeted customers and provided them with information about movie showtimes.
- Ensured theater cleanliness by sweeping aisles and wiping down surfaces between shows.
- Provided excellent customer service by answering questions about movies and services offered by the theater.
- Collected and took out garbage from concession stand and bathroom bins.
- Swept food, debris and trash off of lobby and movie room floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Transported trash bags to designated disposal areas.
- Scrubbed walls to remove scuff marks or stains.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Inspected rooms for cleanliness prior to guest arrival.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Sanitized frequented areas and equipment using approved supplies.
Hotel Housekeeper
Marion Hotel
Hesperia, CA
03.2020 - 04.2021
- Transported trash from hotel rooms to designated areas on a regular basis.
- Disinfected telephones, light switches, doorknobs and other high-touch surfaces.
- Changed bed linens, made beds with fresh linens after guests checked out.
- Maintained inventory of cleaning supplies used throughout the day.
- Organized housekeeping carts with necessary supplies at the start of shift.
- Reported maintenance issues such as plumbing problems or burned out bulbs.
- Provided excellent customer service by responding quickly to inquiries.
- Delivered requested items to guest rooms in a timely manner.
- Assisted with laundry duties such as washing towels and sheets.
- Swept hallways, lobbies and stairwells on a daily basis.
- Ensured that all lost and found items were handled properly per policy.
- Informed supervisor when additional cleaning tasks were required during shift.
- Stripped beds of soiled linen upon checkout of guests from their rooms.
- Cleaned and returned rooms to occupant-ready status to satisfaction of all clients.
- Completed daily list of rooms to turnover between guests, consistently meeting deadlines and completing thorough work.
- Cleaned lobby, lounge and other public areas to maintain health standards and organized, tidy space.
- Swept, scrubbed and polished floors with mops and brooms.
- Emptied wastebaskets and cleaned ashtrays to transport trash and waste to disposal areas.
House Cleaner
martha and crew
Hesperia, CA
01.2018 - 02.2020
- Swept, mopped, vacuumed and polished floors of all types.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Washed windows inside and outside as needed.
- Polished metal fixtures in kitchen and bathroom areas.
- Organized closets according to customer specifications.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Maintained supplies such as paper towels, toilet tissue, soaps.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Disinfected kitchen utensils like cutting boards and knives after use.
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces followed client requests.
Skills
- Stress Tolerance
- Upholstery Cleaning
- Task Delegation
- Strong Work Ethic
- Housekeeping
- Quality Assurance
- Chemical Handling
- Polishing surfaces
- Safe cleaning with chemicals
- Sanitation Practices
- Hazardous Material Handling
- Health and safety compliance
- Interior and exterior cleaning
- Customer Service
- Health and Safety Regulations
- Professional Appearance
Timeline
Lead Cleaner ( Manager)
CCG ( movie theater night time crew )
07.2021 - 01.2023
Hotel Housekeeper
Marion Hotel
03.2020 - 04.2021
House Cleaner
martha and crew
01.2018 - 02.2020
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