Saira Amezola

Delivers exceptional customer service by greeting and assisting customers, understanding their needs, and helping them make informed purchasing decisions. Also responsible for locating merchandise, addressing customer issues, and promoting products and services, all while ensuring a secure and pleasant shopping experience. Additionally, it fulfills customer orders by carefully reviewing, preparing, and packaging items, double-checking for accuracy, making suitable substitutions when necessary, and communicating with customers to ensure their satisfaction. Proactively follows up on any out-of-stock items to provide the best possible service.

As a Manager In Training at McDonald's, you will be responsible for a wide range of tasks including shift planning, performance monitoring, ensuring team adherence to company standards, safety and security oversight, and communication with the next Shift Manager to ensure a smooth transition. Additionally, you may be tasked with meeting shift targets and supporting departmental goals. Your responsibilities may also include food safety, internal communication, inventory management, maintenance and cleanliness, crew management, quality food production, customer service, scheduling, and training.