Saira Ishaq
Brooklyn,USA
Summary
Licensed Pharmacist delivering patient-centered pharmaceutical care through effective prescription verification, medication management, and patient counseling. Contributed to medication safety and interdisciplinary collaboration while adhering to regulatory compliance and professional standards. Committed to enhancing pharmacy services in high-performing teams within diverse healthcare environments.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Pharmacy Intern
Greenfield Pharmacy
Brooklyn, New York
01.2026 - Current
- Assisted pharmacists with prescription processing, medication preparation, dispensing, and patient care activities under supervision.
- Entered and updated patient and prescription information accurately in the pharmacy management system.
- Prepared and labeled medications according to prescriptions, pharmacy policies, and applicable regulations.
- Facilitated medication reconciliation, prescription refills, and patient profile updates to ensure accurate medication management.
- Assisted with insurance processing, prior authorizations, and resolving prescription billing issues.
- Supported pharmacists in providing patient counseling on medication usage and and reinforced medication-use instructions.
- Collaborated with pharmacists to enhance patient care, pharmacy technicians, nurses, and other healthcare professionals to enhance quality of patient care.
- Supported inventory management by receiving, organizing, stocking, and monitoring medications and pharmacy supplies.
- Developed practical knowledge of medications, pharmacy operations, prescription workflow, and applicable federal and state regulations.
Pharmacy Manager
72th St Street
Manhattan, New York
08.2025 - 12.2025
- Supervised daily pharmacy operations and staff activities.
- Managed inventory levels and ensured medication availability.
- Collaborated with healthcare providers for patient care solutions.
- Reviewed prescriptions for accuracy and appropriateness.
- Trained and mentored pharmacy staff on best practices.
- Addressed patient concerns and provided medication counseling.
- Managed daily operations of the pharmacy, including staffing, scheduling and inventory control.
- Ordered supplies needed for pharmacy and kept tabs on inventory levels.
- Oversaw work activities, performance and service quality of pharmacy staff.
- Communicated with patients with compassion while keeping medical information private.
- Maintained high standards for customer service at all times by responding promptly to inquiries and complaints from customers.
- Compiled monthly reports on sales figures, inventory levels, customer satisfaction scores and other metrics as required by management.
- Checked accuracy and productivity in performance of operational activities to maintain active pace of pharmacy.
Pharmacy Technician
Caremore Pharmacy
The Bronx, New York
06.2023 - 10.2025
- Entered prescriptions into pharmacy management software with accuracy and efficiency.
- Supported pharmacists during medication preparation and dispensing for patients.
- Tracked inventory needs and handled ordering and restocking of pharmacy supplies.
- Dispensed medications accurately while following prescription details and safety procedures.
- Managed inventory levels to ensure medication availability and compliance.
- Assisted pharmacists in patient consultations and medication reviews.
- Maintained cleanliness and organization of the pharmacy work area.
- Dispensed medications accurately according to prescriptions and safety protocols.
- Processed insurance claims to facilitate customer transactions efficiently.
- Trained new staff on pharmacy procedures and software systems.
- Monitored expiration dates and conducted regular inventory audits for compliance.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Pharmacy Assistant
Davidsons Chemists-Dundee
Dundee
02.2023 - 05.2023
- Assisted pharmacists in dispensing medications accurately and efficiently, ensuring compliance with legal and regulatory standards.
- Supported medication therapy management by conducting patient consultations and counseling on proper medication usage.
- Managed inventory levels, ordering and restocking pharmaceutical supplies to streamline workflow.
- Conducted patient consultations and provided counseling on proper medication usage to enhance medication therapy management.
- Maintained accurate records of prescriptions and patient information, ensuring confidentiality and compliance with data protection regulations.
- Trained and mentored new pharmacy staff on operational procedures and customer service to improve team effectiveness.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
Pharmacy Assistant
Walgreens Boots Alliance-Dundee
Dundee
09.2022 - 01.2023
- Applied clinical knowledge from Doctor of Pharmacy training to assist in patient education, medication reviews, and addressing basic drug-related queries.
- Supported licensed pharmacists in the safe and accurate dispensing of medications, ensuring adherence to regulatory standards and patient safety protocols.
- Accurately counted and labeled prescriptions for efficient dispensing at the pharmacy. with correct item and quantity.
- Delivered exceptional customer service through active listening skills and addressing concerns promptly.
- Maintained clean and organized pharmacy counter and areas to enhance operational efficiency and customer experience.
- Greeted customers and provided knowledgeable assistance, fostering positive interactions and addressing inquiries effectively.
- Kept pharmacy counter and related areas clean, neat and organized.
Student Experience
University of Dundee
Dundee
05.2022 - 09.2022
- Collaborated on group projects to deliver high-quality outcomes aligned with professional standards.
- Cultivated positive relationships with parents and guardians through regular updates on student progress and academic goals.
- Organized extracurricular activities to broaden students' exposure to new skills, experiences, and career paths.
- Developed strong relationships with parents and guardians through consistent communication about student progress and goals.
- Developed newsletter to keep students informed about campus activities and opportunities.
- Created newsletter to enhance student awareness of campus activities and opportunities.
Student Ambassador
University of Dundee
Dundee
03.2022 - 09.2022
- Represented the university at various events, including open days and campus tours, promoting academic programs and student life to prospective students and families.
- Coordinated orientation programs for new students, facilitating smooth transition into university life.
- Guided incoming students in navigating university resources and services, enhancing their overall experience.
- Developed marketing materials and promotional content for outreach initiatives in collaboration with university staff.
Medical Information Executive
Sandoz Novartis Pharma-Lahore
Lahore, Pakistan
06.2020 - 07.2021
- Built and nurtured strong relationships with key healthcare professionals (HCPs), including physicians and specialists, establishing trust and credibility that facilitated collaboration and supported business growth.
- Scientific Engagement & Dialogue: Engaged in regular, scientifically-driven conversations with HCPs to discuss clinical data, treatment options, and emerging therapies. Tailored information based on HCP needs to position the company's products as valuable tools in patient care.
- HCP Feedback & Market Insights: Collected and relayed feedback from HCPs on product performance, patient outcomes, and unmet medical needs. Provided insights to internal teams, informing product development, clinical strategies, and marketing efforts.
- Collaborating on Treatment Protocols: Worked with HCPs to understand local treatment protocols, identify unmet needs, and provide clinical insights into how the company's products can improve patient outcomes, aligning the business offerings with the practical needs of the healthcare community.
- Providing Value-Added Services: Offered solutions beyond product sales, such as access to clinical research, patient education materials, and guidance on the latest treatment guidelines, enhancing the overall value of the partnership for HCPs.
- Provided value-added services beyond product sales, including access to clinical research, patient education materials, and guidance on treatment guidelines, strengthening partnerships with HCPs.
- Collected and communicated feedback from HCPs on product performance and unmet medical needs, delivering insights to internal teams that informed product development and clinical strategies.
Quality Control Officer
CCL Pharmaceutical (PVT) Ltd.
Lahore, Pakistan
03.2019 - 06.2020
- Sampling and testing as per specifications of final products for release or rejection of processing or reprocessing and its documentation.
- Releasing or rejecting every batch of finished drug products for distribution and sale.
- Conducted internal quality system audits to ensure compliance with established standards. and Quality Review.
- Microbiological Analysis of raw material, finished products, water and environmental bioburden.
- Preparing solutions for reference standards and working standards.
- Validation of analytical test procedures, specifications, standard operating procedures (both pharmacopoeia and in-house).
- To do all other activities that come under the provision of Quality control.
Education
Master of Public Health - Medicine
University of Dundee
Doctor of Pharmacy - Pharmacy, Pharmacology
Lahore College of Pharmaceutical Sciences
Dundee CitySkills
- Medication preparation
- Medication therapy management
- Prescription verification
- Pharmaceutical inventory
- Drug inventory control
- Inventory management
- Data entry
- Effective communication
- Customer relationship management
- Answering customer questions
- Strong teamwork
- Pharmaceutical calculations
Certification
Intern Pharmacist NY, 05/2022
Community Service
Prescription review of diabetic patients, 07/2016 - 08/2016
Languages
- Hindi, Native or Bilingual
- Arabic, Limited Working
- English, Native or Bilingual
Timeline
Pharmacy Intern
Greenfield Pharmacy
01.2026 - Current
Pharmacy Manager
72th St Street
08.2025 - 12.2025
Pharmacy Technician
Caremore Pharmacy
06.2023 - 10.2025
Pharmacy Assistant
Davidsons Chemists-Dundee
02.2023 - 05.2023
Pharmacy Assistant
Walgreens Boots Alliance-Dundee
09.2022 - 01.2023
Student Experience
University of Dundee
05.2022 - 09.2022
Student Ambassador
University of Dundee
03.2022 - 09.2022
Medical Information Executive
Sandoz Novartis Pharma-Lahore
06.2020 - 07.2021
Quality Control Officer
CCL Pharmaceutical (PVT) Ltd.
03.2019 - 06.2020
Master of Public Health - Medicine
University of Dundee
Doctor of Pharmacy - Pharmacy, Pharmacology
Lahore College of Pharmaceutical Sciences