Sairah Johnson
Casa Grande,Arizona
Overview
3
3
years of professional experience
Work History
Cashier
Lowe’s
06.2024 - 11.2024
- Worked with coworkers to complete tasks
- Responded quickly to meet customer needs and resolve problems
- Committed to delivering excellent customer service while working in a fast-paced environment
- Identified ways to improve efficiency in operations and implemented process changes
- Provided efficient and courteous service to customers at all times
- Participated in ongoing training to enhance own job skills and knowledge
Retail Sales Associate
Marshalls
10.2023 - 06.2024
- Received and processed online orders for shipment or store pick-up
- Identified opportunities for process improvement initiatives that would enhance customer satisfaction scores
- Conducted weekly inventory checks to maintain accurate stock levels
- Handled customer complaints professionally and resolved issues promptly
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory
- Answered questions regarding store and merchandise
- Recommended, select, and help locate and obtained merchandise based on customer needs and desires
Cashier
CVS Pharmacy
11.2022 - 01.2023
- Unpacked, sorted, counted and labeled incoming merchandise, including items requiring special handling or refrigeration
- Referred callers to pharmacist when necessary
- Greeted customers and helped them locate merchandise
- Maintained and clean equipment, work areas and shelves
- Operated cash register to process cash and credit sales
- Accepted prescriptions for filling, gathering and processing necessary information
- Received, store and inventory pharmaceutical supplies and medications, check for out-of-date medications and notified pharmacist when inventory levels were low
- Performed Covid tests
Cashier
Eegees
05.2022 - 10.2022
- Greeted and informed customers of products, fostering positive store experiences
- Maintained inventory and store visual presentation to meet customer needs
- Built and maintained positive working relationships with co-workers
- Enforced store safety and cleanliness standards, reducing hazards
- Maintained cash accuracy by working with supervisor to correct deficiencies
- Provided efficient and courteous service to customers
- Sorted, labeled and dated merchandise to prevent expirations and product losses
- Arrived on time for shifts and adhered to company dress code guidelines
Team Member
Culver’s
11.2021 - 01.2022
- Assisted new employees during training sessions
- Maintained knowledge of company policies and procedures to promote productivity and safety
- Reported damaged and malfunctioning equipment to prevent accidents and further breakdowns
- Stocked shelves according to planograms and faced merchandise for visibility
- Sorted, labeled and dated merchandise to prevent expirations and product losses
- Attended workshops and special events to grow personal networks and attract potential customers
- Corrected order and product mistakes by assisting customers with returns and refunds
- Arrived on time for shifts and adhered to company dress code guidelines
- Identified opportunities for process improvement in order to increase efficiency in the kitchen
- Engaged with customers to offer menu information, provide suggestions and show genuine appreciation for business
- Efficiently prepared food items such as sandwiches, salads, soups and desserts according to recipes or specific customer orders
- Ensured compliance with health regulations regarding food storage temperatures and sanitation guidelines
Barista/Cashier
Frys
09.2021 - 11.2021
- Sold and served baked goods and miscellaneous food items, increasing company revenue
- Cleaned and restocked dining room and bar areas and performed dishwashing and sanitation tasks
- Updated signage and displays, defining new and expanded products and services
- Maintained inventories by replenishing coffee bean supply and stocking brewing equipment
- Operated cash registers and handled cash and card transactions
- Maintained clean and healthy environment by following proper safety and sanitation regulations
- Welcomed customers and answered questions regarding menu items and preparation methods
- Accomplished new and different drink requests, enhancing coffee shop reputation
- Prepared teas, hot chocolate and other non-coffee drinks for customers
- Trained new baristas on company processes and product preparation
- Warmed and served baked goods and pastry items to customers
- Implemented process improvements to enhance service and store appearance
- Presented and explained drink menu, answering questions to educate customers
- Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers
Courtesy Clerk
Safeway
08.2021 - 09.2021
- Retrieved carts for customers from parking lots and storage areas
- Arranged items on shelves and returned products to correct aisle locations
- Cleaned spills and disposed of waste to maintain store tidiness
- Answered customer questions and directed patrons to appropriate store locations according to needs
- Packaged and carried out purchased items to customer vehicles
- Kept store front end clean and organized
- Checked item prices and verified store purchases
- Assisted in prompt clean-up of spills, eliminating potential hazards and preventing accidents
- Organized and replenished check stands with appropriate supplies and products
- Greeted and thanked customers upon store entry and exit
- Obtained items from shelves for customers to purchase
- Gathered returned and unwanted items from patrons and customer service stations for reshelving
Education
Bachelors - Atmospheric Sciences And Meteorology
The University of Arizona
Tucson, AZHigh School Diploma - High School
Insight Academy of Arizona
Glendale, AZ05.2020
Timeline
Cashier
Lowe’s
06.2024 - 11.2024
Retail Sales Associate
Marshalls
10.2023 - 06.2024
Cashier
CVS Pharmacy
11.2022 - 01.2023
Cashier
Eegees
05.2022 - 10.2022
Team Member
Culver’s
11.2021 - 01.2022
Barista/Cashier
Frys
09.2021 - 11.2021
Courtesy Clerk
Safeway
08.2021 - 09.2021
Bachelors - Atmospheric Sciences And Meteorology
The University of Arizona
High School Diploma - High School
Insight Academy of Arizona
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