Accomplished Systems Integration and System Administration professional with 13 years of experience across the Public Sector and Retail industries. Proven track record in managing complex SDLC-driven projects, overseeing end-to-end system implementations, and providing enhancements and support for diverse initiatives. Core competencies include project leadership, systems optimization, and cross-functional collaboration. Aiming to leverage extensive expertise to drive innovation and efficiency in future projects.
Dynamic Azure Cloud Infrastructure Lead with over 5 years of experience in managing Configuration Management teams. Proven expertise in Build and Release Management, leveraging Azure DevOps to streamline operations and enhance efficiency. Achievements include successful implementation of automated deployment processes, resulting in a 30% reduction in deployment time. Aiming to drive innovation and optimize cloud solutions for enhanced organizational performance.
Results-oriented professional with expertise in translating business strategies into effective infrastructure solutions. Proven track record of building high-performing teams and fostering collaboration with senior client executives across both business and IT sectors. Skills include strategic planning, team leadership, and stakeholder engagement. Aiming to leverage these competencies to drive organizational success and innovation.
Detail-oriented IT Support Specialist with a strong track record in delivering Tier-2 technical assistance to development teams throughout the SDLC. Expertise includes production support and troubleshooting for enterprise applications, ensuring seamless operations and enhanced performance. Demonstrated ability to collaborate effectively, leading to timely issue resolution and improved project outcomes. Committed to leveraging technical skills to drive innovation and efficiency in future projects.
Results-driven ITIL Framework Specialist with a strong background in incident and problem management, capacity and performance management, and project management. Achieved significant improvements in operational efficiency through effective audit and risk management strategies. Proven ability to lead cross-functional teams and implement best practices to enhance service delivery. Passionate about leveraging expertise to drive continuous improvement in IT service management.
· ITIL V3 Foundation
· AZ-104 Azure Administrator
· AZ-204 Azure Developer
· AZ-305 Azure Architect
AZ-400 Azure DevOps Expert