Saira Nayeli Ayala
Security
Sterling,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Security Officer
First Coast Security
Sterling, VA
08.2022 - Current
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Investigated all reported incidents of theft or vandalism on premises.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Responded to alarms and conducted investigations as required.
- Verified photo IDs and tickets to allow guests passage.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Provided friendly and professional assistance to employees, visitors and customers.
- Reported safety hazards for remediation response.
- Identified suspicious activity to determine appropriate response.
- Searched bags manually to identify prohibited items and contraband.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
Restaurant Cashier
Chick-fil-A
Reston, VA
05.2019 - 08.2022
- Monitored dining area to ensure tables are cleared promptly after guests leave.
- Resolved customer complaints regarding food quality or service in a professional manner.
- Stocked shelves with merchandise and ensured all products were properly labeled.
- Inspected all equipment for proper sanitation before each use.
- Assisted in training new restaurant staff members on proper cashier procedures.
- Offered customers carry-out service at completion of transaction.
- Answered phone calls to assist customers with questions and orders.
Education
High School Diploma -
Mountain View High School
06-2020
Skills
- Identification verification
- Surveillance expertise
- Alarm monitoring
- Report Writing
- Interior and exterior patrol
- First aid and CPR certified
- Screening wands
- Security Screenings
- Security systems knowledge
Languages
Spanish
Limited
Timeline
Security Officer
First Coast Security
08.2022 - Current
Restaurant Cashier
Chick-fil-A
05.2019 - 08.2022
High School Diploma -
Mountain View High School
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