Saireen Rajwany
Lewisville
Summary
Detail-oriented and organized Front Desk Coordinator with over 3 years of experience in customer service and administrative support. Proficient in scheduling, patient check-ins, phone management, record-keeping, and ensuring confidentiality. Known for exceptional multitasking abilities and strong communication skills that ensure seamless office operations. Adept at creating a welcoming and efficient environment for both patients and staff.
Overview
5
5
years of professional experience
Work History
Customer Service & Front Desk Support
Zewar786
01.2023 - Current
- Managed customer inquiries, scheduled appointments, and provided support to ensure smooth daily operations.
- Organized patient check-ins, ensured accuracy in maintaining records, and ensured confidentiality at all times.
- Delivered high-quality customer service by answering calls, assisting with inquiries, and addressing patient concerns promptly.
Front Desk Associate & Customer Service Specialist
Vera Bradley
06.2022 - 12.2022
- Managed front desk operations, providing a welcoming atmosphere by greeting customers, answering inquiries, and directing them appropriately.
- Scheduled appointments, coordinated customer check-ins, and ensured smooth, timely service.
- Assisted customers with product selection, and provided tailored recommendations to enhance their shopping experience.
Client Services & Front Desk Coordinator
GNR Store
Lewisville
07.2020 - 06.2022
- Served as the first point of contact by warmly welcoming clients, answering multi-line phones, and managing appointment scheduling to optimize daily operations.
- Maintained accurate client records, processed confidential transactions, and ensured data privacy in accordance with company standards.
- Handled front desk administrative tasks, including filing, inventory tracking, and organizing customer communications, ensuring smooth office workflows.
Education
MBA - Business Administration
Texas Woman's University
05-2025
BBA - Business Administration
Texas Woman's University
Denton, TX12.2022
Skills
- Scheduling
- Patient Check-ins
- Phone Management
- Record Keeping
- Confidentiality
- Multitasking
Volunteer Experience
Fundraising Coordinator, Special Needs USA
Awards
- Dean's List
- Alpha Lambda Delta Honor Society
Timeline
Customer Service & Front Desk Support
Zewar786
01.2023 - Current
Front Desk Associate & Customer Service Specialist
Vera Bradley
06.2022 - 12.2022
Client Services & Front Desk Coordinator
GNR Store
07.2020 - 06.2022
MBA - Business Administration
Texas Woman's University
BBA - Business Administration
Texas Woman's University
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