Dynamic Pega Developer with proven expertise at IBM, specializing in case management and decisioning. Recognized for enhancing application performance and achieving zero defects in testing. Skilled in user interface design and requirement analysis, I excel in delivering impactful solutions while fostering effective communication within cross-functional teams.
IPWC, IBM Program Work Center is a collaborative program and project management solution offered as a Software-as-a-Service (SaaS) application. It reduces the risk and complexity of running large-scale projects, programs, initiatives, and transformations., I've worked on testing and checking the new functionality which has been added as a new feature in applications. Also test the existing functionalities as a part of regression testing. Creating and executing test cases. From understanding of functional requirements after the build process, preparing testcases with detailed steps after proper review before start testing, while in testing stage will raise defects and closing them with zero defects within the timeline provided. Working with test tools and test methods that adequately validate the system. Working in Agile environments, understanding sprint cycles, and collaborating with cross-functional teams. Identifying risk areas associated with the project and testing objectives. PCMS, PEGA CASE MANAGEMENT SYSTEM is a case management application which deals with complaints of customers like privacy incidents, Billing complaints and Agent related issues. It consists of multiple investigations and gives the best solution to customer.
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