Saiteja Gundu
Cockeysville,MD
Summary
Detail-oriented Data Analyst experienced in optimizing supply chain performance and reducing costs through logistics data analysis. Enhanced operational efficiencies and maintained high data integrity by collaborating with cross-functional teams. Resourceful Logistics Analyst specializing in supply chain management and process improvement strategies to drive productivity and achieve organizational goals.
Overview
7
7
years of professional experience
Work History
Logistics Analyst
A&A GLOBAL INDUSTRIES LLC
Cockeysville, Maryland
04.2026 - Current
- Analyzed logistics operations to identify areas of improvement and cost savings opportunities.
- Analyzed supply chain data to improve logistics efficiency and reduce costs.
- Coordinated transportation schedules to ensure timely delivery of goods.
- Managed inventory levels using ERP systems to maintain stock accuracy.
- Coordinated daily logistics operations, including shipment scheduling and tracking.
- Developed reports on shipping performance for management review and decision-making.
- Collaborated with vendors to optimize shipping routes and reduce transit times.
- Collaborated with IT department to develop automated solutions for various logistics functions.
- Monitored compliance with safety regulations during transportation activities.
- Organized shipping documents for international shipments in accordance with customs regulations.
Sr. Customer Technical Support for AT&T
Wipro
HYDERABAD, TG
06.2019 - 04.2022
- Delivered Tier 1 & Tier 2 technical support for enterprise clients including Kaiser Permanente, Walmart, and other corporate accounts, ensuring uninterrupted internet connectivity and minimal downtime.
- Monitored and resolved connectivity issues using AT&T's proprietary tools and ticketing systems, enhancing customer satisfaction through prompt issue resolution.
- Provisioned and configured internet connections and network services (IP, DSL, Fiber) for business desktops and systems, maintaining high SLA compliance.
- Guided client IT teams through network setups, modem/router configurations, and secure access protocols.
- Executed daily responsibilities with accuracy, ensuring consistent support for enterprise clients.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated with team members to achieve project objectives and meet deadlines, contributing to overall team success.
Education
Master of Science - Data Analytics
McDaniel College
MARYLAND05-2025
Skills
- Logistics Software
- Supply Chain Analysis
- Data Visualization
- Tableau
- Excel
- SQL
- MySQL
- Data Cleansing
- Statistical Analysis
- Data Modeling
- Data engineering
- GitLab
Timeline
Logistics Analyst
A&A GLOBAL INDUSTRIES LLC
04.2026 - Current
Sr. Customer Technical Support for AT&T
Wipro
06.2019 - 04.2022
Master of Science - Data Analytics
McDaniel College