Summary
Overview
Work History
Skills
Timeline
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Sai Teja N

Overland Park,KS

Summary

Highly skilled UAT Tester with 4 years of experience in testing IVR and other client-facing applications in the contact center space. Proficient in Agile methods and processes, possessing strong relationship and communication skills. Seeking a challenging role as a UAT Tester where I can leverage my expertise to contribute to the success of projects while continuously enhancing my skills.

Overview

4
4
years of professional experience

Work History

UAT Test Analyst

State Farm
02.2022 - Current
  • Conducted User Acceptance Testing (UAT) for IVR and other client-facing applications in the contact center space.
  • Collaborated closely with cross-functional teams including developers, business analysts, and project managers to ensure successful execution of testing processes.
  • Utilized Agile methodologies and processes to efficiently test and validate software functionalities.
  • Communicated effectively with stakeholders to gather requirements, provide updates, and address issues throughout the testing phase.
  • Demonstrated a proactive attitude towards problem-solving, overcoming obstacles, and meeting project deadlines.
  • Maintained a meticulous attention to detail to identify and report defects, ensuring high-quality deliverables.
  • Actively participated in the continuous improvement of testing processes and procedures.

UAT Analyst

TE Conectivity
10.2021 - 11.2022
  • Performed functional, regression, and integration testing on web-based and mobile applications.
  • Developed and executed test plans and test cases based on business requirements and functional specifications.
  • Identified, documented, and tracked software defects using bug tracking tools.
  • Collaborated with cross-functional teams to ensure the timely resolution of defects and issues.
  • Participated in requirements gathering and review sessions to provide input on testability and potential risks.

UAT Tester

Cognizant Technology Solutions, CTS
05.2020 - 08.2021
  • Conducted end-to-end user acceptance testing for multiple software applications across various platforms.
  • Collaborated closely with stakeholders to understand business requirements and translate them into test cases.
  • Designed and executed test plans, test cases, and test scripts to ensure comprehensive test coverage.
  • Utilized defect tracking systems to report, track, and verify software defects, ensuring timely resolution.
  • Worked closely with development teams to communicate defects and provide necessary information for debugging and resolution.
  • Contributed to the improvement of testing processes and methodologies to enhance overall quality and efficiency.

Skills

  • Programming Languages: Java, Python
  • Testing Tools: Selenium, JIRA, HP Quality Center
  • Operating Systems: Windows, Linux
  • Database Systems: SQL Server, Oracle
  • Other: Shell scripting, Git
  • Proficient in conducting User Acceptance Testing (UAT) for IVR and client-facing applications
  • Strong knowledge of Agile methodologies and processes
  • Excellent relationship-building and communication skills
  • Detail-oriented with a disciplined approach to testing and development
  • Ability to manage multiple projects simultaneously under tight deadlines
  • Familiarity with the NICE InContact platform

Timeline

UAT Test Analyst

State Farm
02.2022 - Current

UAT Analyst

TE Conectivity
10.2021 - 11.2022

UAT Tester

Cognizant Technology Solutions, CTS
05.2020 - 08.2021

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Sai Teja N