SAI TEJA PRAGADA
SAINT LOUIS,MO
Summary
Results-driven Business Analyst with hands-on experience collaborating with IT teams and cross-functional stakeholders to support and enhance enterprise applications, CRM systems, and inventory/sales platforms. Adept at gathering and translating business requirements into clear functional specifications that drive practical technology solutions.
Strong background in process analysis, workflow documentation, and application optimization, ensuring systems align with operational and revenue objectives. Experienced working in both Agile and Waterfall environments, coordinating User Acceptance Testing (UAT), and supporting smooth software implementations.
Skilled in stakeholder communication, dashboard reporting, and project coordination, with a consistent focus on delivering scalable, well-documented, and business-aligned solutions that improve efficiency and support organizational growth.
Overview
4
4
years of professional experience
Work History
Business Analyst & Marketing Manager
ERS Motors LLC
St. Louis, USA
04.2025 - Current
- Act as the main point of contact between business users and technical teams, helping to support the CRM, inventory, and sales systems used in daily operations.
- Serve as a go-to person for internal users by answering questions, resolving system issues, and suggesting improvements to existing processes.
- Work closely with stakeholders to gather and understand business needs, and then document and translate those needs into clear, functional requirements.
- Investigate system issues and data mismatches, identify root causes, and coordinate fixes using a ticketing system, such as Jira.
- Help prioritize system enhancements and bug fixes by evaluating business impact, urgency, and user needs.
- Create clear documentation, including workflow descriptions and user guides, to support system changes and new features.
- Perform User Acceptance Testing (UAT) to ensure new features work as expected, and meet business requirements before release.
- Support software implementations and system configuration, making sure tools align with day-to-day business processes.
- Train users on system functionality and best practices to improve adoption, efficiency, and data accuracy.
- Develop dashboards and reports that help leadership track performance, forecast results, and make informed decisions.
- Collaborate with cross-functional teams to improve operational efficiency, customer experience, and overall scalability.
Volunteer
Saint Mary's Group of Institutions
Guntur, India
11.2021 - 04.2022
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Implemented creative event concepts and themes.
- Hired, trained, and supervised volunteers and support staff.
Education
Master of science - INFORMATION SYSTEMS
SAINT LOUIS UNIVERSITY
SAINT LOUIS, MO12.2024
Skills
Business Analysis & Project Coordination
- Requirements elicitation & technical translation
- Functional documentation & technical specifications
- Agile & Waterfall methodologies
- Cross-functional project coordination
- Project plan tracking & status reporting
- Application enhancement & service request management
- Stakeholder communication & meeting facilitation
- Implementation & go-live support
- Odoo (Inventory & Sales modules exposure through inventory/sales system management)
- CRM & Inventory Management Systems
- Web-based business applications
- Workflow tools & collaboration platforms
- Integration support across systems
- Dashboard development & KPI reporting
- Sales & inventory analytics
- Data validation & quality control
- SQL (basic querying)
- Excel, Power BI, Tableau
Projects
GLOBAL GRAD - GETTING TO KNOW ABOUT ST. LOUIS: Fun in the City, Saint Louis, MO, 02/01/24, 04/30/24, Collaborated with multidisciplinary teams to deliver a digital resource promoting St. Louis tourism. Managed ten team members, coordinated deliverables, and ensured project completion under budget. Enhanced local engagement through multimedia integration and user-centric design. GLOBAL GRAD - ONLINE STORE DEVELOPMENT PROJECT, Saint Louis, MO, 11/01/23, 12/31/23, Created a product link system to ensure all products in an online store were accessible and manageable. Gathered and sorted product details, compiling a structured database for content writing. Collaborated with a content writer to ensure accurate and compelling product descriptions. ST. MARY'S GROUP OF INSTITUTIONS - Volunteer, Guntur, India, 11/01/21, 04/30/22, Coordinated schedules and timelines for events. Managed event logistics and operations. Implemented creative event concepts and themes. Hired, trained, and supervised volunteers and support staff.
GLOBAL GRAD - ONLINE STORE DEVELOPMENT PROJECT
Saint Louis, MO (11/2023 - 12/2023) Created a product link system to ensure all products in an online store were accessible and manageable. Gathered and sorted product details, compiling a structured database for content writing. Collaborated with a content writer to ensure accurate and compelling product descriptions
Timeline
Business Analyst & Marketing Manager
ERS Motors LLC
04.2025 - Current
Volunteer
Saint Mary's Group of Institutions
11.2021 - 04.2022
Master of science - INFORMATION SYSTEMS
SAINT LOUIS UNIVERSITY