Hiroyuki Saito
Tustin,CA
Summary
- Accomplished professional experienced in [Type] consulting. Dedicated to offering transformative and revitalizing support for ever-changing requirements. Offers strengths in relationship building, policy development and procedure optimization.
- Skilled Independent Consultant dedicated to cultivating high-performance sales professionals. Familiar with [Type] products and relationship selling techniques. Successful at exceeding objectives on a regular basis.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Independent Consultant
Saito Consulting LLC
04.2017 - Current
- Planned and executed sales events in both online and in-person formats.
- Researched latest market trends to provide current knowledge to clients.
- Conducted meetings with clients to determine project intent, requirements and budgets.
- Kept consistent inventory and placed orders for new product stock.
- Oversaw team of [Number] consulting professionals, encouraging sales and training members on effective strategies.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Handled confidential customer business and operational information.
- Leveraged on-site observation and personal interviews to identify team and individual strengths.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Onboarded and managed new client accounts to boost retention rates.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Organized and analyzed primary and secondary research to understand industry, market and company trends.
- Integrated technology and business operations to identify targeted solutions to customer issues.
- Analyzed problematic areas to provide recommendations and solutions.
- Supported clients with business analysis, documentation, and data modeling.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Created monthly forecast templates and resource management allocations for approved projects.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Renegotiated outsourcing contracts to save considerable costs.
- Implemented practices and procedures to reduce expenditures and increase savings.
- Automated system e-commerce features to improve client sales.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Generated reports detailing findings and recommendations.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Created and managed project plans, timelines and budgets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Maintained database systems to track and analyze operational data.
- Devised and implemented processes and procedures to streamline operations.
- Observed packing operations to verify conformance to specifications.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Senior Principal Consultant
OSI Digital
09.2013 - 04.2017
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Analyzed problematic areas to provide recommendations and solutions.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Supported clients with business analysis, documentation, and data modeling.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Organized and analyzed primary and secondary research to understand industry, market and company trends.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Observed packing operations to verify conformance to specifications.
- Devised and implemented processes and procedures to streamline operations.
- Maintained database systems to track and analyze operational data.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Created and managed project plans, timelines and budgets.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Generated reports detailing findings and recommendations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed effective improvement plans in alignment with goals and specifications.
- Frequently inspected production area to verify proper equipment operation.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Gathered, organized and input information into digital database.
- Evaluated customer needs and feedback to drive product and service improvements.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Automated system e-commerce features to improve client sales.
- Renegotiated outsourcing contracts to save considerable costs.
- Created monthly forecast templates and resource management allocations for approved projects.
- Implemented practices and procedures to reduce expenditures and increase savings.
- Onboarded and managed new client accounts to boost retention rates.
- Integrated technology and business operations to identify targeted solutions to customer issues.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
Senior Consultant
ABeam Consulting USA
10.2006 - 09.2013
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Developed custom solutions based upon clients' strict requirements.
- Determined areas for improvement and implemented processes to alleviate problems.
- Streamlined processes to cut downtime and optimize employee productivity.
- Assessed needs for projects and made proposals to senior executives.
- Analyzed problematic areas to provide recommendations and solutions.
- Identified business issues through careful collaboration with key stakeholders.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Monitored and managed staff performance to attain target metrics both individually and team unit.
- Streamlined key process for entire department by implementing method to improve efficiency.
- Exceeded customer requirements with accurate and deliverable solutions.
- Identified key areas in need of improvement and implemented plans to rectify issues.
- Evaluated clients' needs and created plan of action to provide solutions.
- Presented project scopes to employees and executives, proposing timelines, budgets and specifications.
- Increased company revenue through restructuring processes and advising executives on important decisions.
- Identified new revenue ideas and opportunities within existing markets.
- Gave budget suggestions for projects, outlining financial needs and forecasting.
- Created monthly forecast templates and resource management allocations for approved projects.
- Observed packing operations to verify conformance to specifications.
- Managed monetary transactions with perfect accuracy, which elevated customer satisfaction ratings.
- Performed business research and financial analysis.
- Closely monitored and updated company systems for efficiency, output and other factors to improve overall productivity.
- Monitored technology use and program functionality, updating programs and making changes to enhance output.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Supported clients with business analysis, documentation, and data modeling.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Organized and analyzed primary and secondary research to understand industry, market and company trends.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
- Integrated technology and business operations to identify targeted solutions to customer issues.
- Onboarded and managed new client accounts to boost retention rates.
- Implemented practices and procedures to reduce expenditures and increase savings.
- Renegotiated outsourcing contracts to save considerable costs.
- Automated system e-commerce features to improve client sales.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Evaluated customer needs and feedback to drive product and service improvements.
- Gathered, organized and input information into digital database.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Frequently inspected production area to verify proper equipment operation.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Generated reports detailing findings and recommendations.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Created and managed project plans, timelines and budgets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Maintained database systems to track and analyze operational data.
- Devised and implemented processes and procedures to streamline operations.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
Consultant
ABeam Consulting Japan
04.2003 - 10.2006
- Analyzed problematic areas to provide recommendations and solutions.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Supported clients with business analysis, documentation, and data modeling.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Organized and analyzed primary and secondary research to understand industry, market and company trends.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
- Onboarded and managed new client accounts to boost retention rates.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Integrated technology and business operations to identify targeted solutions to customer issues.
- Implemented practices and procedures to reduce expenditures and increase savings.
- Created monthly forecast templates and resource management allocations for approved projects.
- Renegotiated outsourcing contracts to save considerable costs.
- Automated system e-commerce features to improve client sales.
- Evaluated customer needs and feedback to drive product and service improvements.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Developed effective improvement plans in alignment with goals and specifications.
- Generated reports detailing findings and recommendations.
- Conducted regular reviews of operations and identified areas for improvement.
- Created and managed project plans, timelines and budgets.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Collected, arranged, and input information into database system.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Maintained database systems to track and analyze operational data.
- Gathered, organized and input information into digital database.
- Devised and implemented processes and procedures to streamline operations.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Frequently inspected production area to verify proper equipment operation.
- Observed packing operations to verify conformance to specifications.
Education
Bachelor of Science - Computer Science
University of Arizona
Tucson, AZ12.2002
Bachelor of Science - Mathematics
University of Arizona
Tucson, AZ12.2002
Skills
- Client Correspondence
- Information Updates
- Operational Standards
- Sales Development
Languages
Japanese
Native or Bilingual
Certification
Oracle CloudPayables
Timeline
Independent Consultant
Saito Consulting LLC
04.2017 - Current
Senior Principal Consultant
OSI Digital
09.2013 - 04.2017
Senior Consultant
ABeam Consulting USA
10.2006 - 09.2013
Consultant
ABeam Consulting Japan
04.2003 - 10.2006
Bachelor of Science - Computer Science
University of Arizona
Bachelor of Science - Mathematics
University of Arizona
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