Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Hi, I’m

Shiori Saito

Hamamatsu,Shizuoka
Shiori Saito

Summary

Trilingual passionate eager to work with people and languages with various experience from flight attendant, English coach, to Japanese and Korean language lecturer.

Overview

7
years of professional experience

Work History

Japan Business Lab Co., Ltd. PRESENCE devision
Minao, Tokyo

English Coach
02.2022 - 03.2023

Job overview

  • Provided guidance and instructed to students from college students to adults in order to help them increase their knowledge of English language and communicative skills and achieve desired goals.
  • Analyzed their performance and guided them to be able to acquire the skills so they can be an independent learner to achieve their goals.
  • Mentored each students and encouraged them to achieve their goals and helped them obtain self-coaching skills in learning English.

Texas Tech Univertsity
Lubbok, TX

Graduate Part-Time Instructor of Japanese
08.2019 - 05.2021

Job overview

  • Created curriculum for college Japanese class and delivered course lectures using modern technology to enhance student comprehension.
  • Created diverse teaching methods, lectures, presentations and class activities by applying the effective language learning methods according to the recent studies to deliver curriculum, and accommodated for different learning styles, maximizing students' comprehension.
  • Evaluated student progress, delivering feedback for individual improvement.
  • Maintained student engagement through creative subject delivery and learning activities.
  • Assisted students during office hours to review material, explain questions and answer concerns and supported their emotional needs.
  • Delivered face-to-face, hybrid, and online classes in time of the pandemic and successfully adjusted to the environment I was in.

All Nippon Airways Co., Ltd.
Minato, Tokyo

Flight Attendant
02.2016 - 06.2019

Job overview

  • Ensured the safety and the quality of customer experience by taking action before requested and resolved any issues that arose during the flight promptly and professionally.
  • Received several praises from customers for demonstrating excellent customer service in first class in the domestic flight and business class in international flight by utilizing multilingual communication skills.
  • Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
  • Administered first aid to passengers experiencing medical issues and helped coordinate advanced in-flight or ground support.

Education

Texas Tech University
Lubbock, TX

Master of Arts from Applied Linguistics
05.2021

Pensacola Christian College
Pensacola, FL

Bachelor of Arts from Humanities
05.2015

Skills

  • Communication Abilities
  • Mentoring and Coaching
  • Personable and Friendly
  • Student Monitoring
  • Performance Evaluation
  • Attention to Details
  • Interpersonal Skills
  • Students Needs Assessment
  • PowerPoint
  • Class Organization
  • Lesson Planning
  • In-Class Lectures
  • Curriculum Creation
  • Classroom Management
  • Customer Service

Languages

Japanese
Native/ Bilingual
English
Full Professional
Korean
Professional
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

English Coach

Japan Business Lab Co., Ltd. PRESENCE devision
02.2022 - 03.2023

Graduate Part-Time Instructor of Japanese

Texas Tech Univertsity
08.2019 - 05.2021

Flight Attendant

All Nippon Airways Co., Ltd.
02.2016 - 06.2019

Texas Tech University

Master of Arts from Applied Linguistics

Pensacola Christian College

Bachelor of Arts from Humanities

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Shiori Saito