Dynamic healthcare professional with experience at West Tennessee Healthcare, skilled in patient care and HIPAA compliance. Proven ability to advocate for patients and enhance satisfaction through effective communication and team collaboration. Recognized for streamlining care processes and providing compassionate support, ensuring exceptional patient experiences and continuity of care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
ER Nurse Extern
Murray-Calloway County Hospital
Murrayville, Kentucky
05.2025 - Current
Provided direct patient care, including administering medications, wound dressing changes, IV therapy, and monitoring vital signs.
Evaluated effectiveness of nursing interventions and modified plan of care accordingly.
Managed multiple tasks efficiently while providing high quality patient care.
Participated in regular continuing education programs to stay current on best practices for ER nurses.
Monitored patient progress and reported any changes in status to attending physicians promptly.
Utilized proper techniques when lifting, turning, repositioning patients while ensuring safety of both the nurse and the patient.
Coordinated activities with interdisciplinary teams to ensure quality patient care was maintained throughout their stay in the ER.
Responded quickly to life threatening situations using advanced cardiac life support protocols.
Performed routine treatments such as catheterizations and enemas.
Demonstrated excellent communication skills when interacting with doctors, nurses, staff members, patients, visitors.
Provided emotional support for patients' families during difficult times.
Implemented infection control measures according to established policies and procedures.
Triaged incoming patients and communicated with doctors to encourage timely attention to urgent situations.
Patient Care Tech 3T /Student Nurse Intern
West Tennessee Healthcare - Henry County
03.2024 - Current
Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Delivered excellent patient experiences and direct care.
Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
Acted as a knowledgeable resource for patients seeking information about community resources and support services available to them in their healthcare journey.
Provided compassionate support for families during difficult healthcare decisions, acting as a liaison between them and their loved ones'' medical team.
Advocated for patients' rights and needs, ensuring their voices were heard in care decisions.
Enhanced patient satisfaction by coordinating timely care and addressing individual needs.
Improved patient care by assisting Registered Nurses with daily tasks and procedures.
Assisted patients with personal hygiene requirements and monitored conditions to update nursing staff.
Closing Manager
Lakeway IGA
05.2020 - 03.2024
Effectively manage a team of high school employees during evening shifts
Delegate tasks and responsibilities to ensure a productive and organized closing process
Provide guidance, support, and training to team members
Execute and oversee financial transactions, including lottery sales, Western Union services, and money orders
Handle cash, checks, and electronic payments accurately and securely
Quickly and efficiently address and resolve any issues or discrepancies related to financial transactions
Implement corrective measures to prevent recurring problems
Communicate effectively with both team members and customers to resolve concerns
Oversee and execute end-of-day closing procedures
Ensure accurate reconciliation of cash registers and financial records
Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
Education
Bachelor of Science - Nursing
Murray State University
Murray, Kentucky
05.2026
High School Diploma -
Henry County High School
Paris, Tennessee
05.2022
Skills
Patient care
HIPAA compliance
Medication administration
Patient advocacy
Customer service
Team collaboration
Affiliations
President-Elect for the KANS (Kentucky Association of Nursing Student's) organization
North COSP (Council of State President's) Director
SLT (Service Learning Trip) Director in the MedLife organization at Murray State University
Purchase AHEC Scholar.
ANNA (American Nephrology Nurses' Association) Member