8+ years of extensive hands-on experience in ServiceNow, including Complex Implementations, Orchestration, Integration and scripting; fanatical about acquiring more dexterity by taking up challenging requirements and exceeding the expectations conscientiously. Detail-oriented | Optimistic | Self-motivated | Inclusive
Hi, I’m
Sajan Allan Roy
Senior Software Engineer
Bangalore,KA
Summary
Overview
8
years of professional experience
8
Certifications
5
Languages
Work History
Walmart Global Tech
Senior Software Engineer [from SDE III]
7 2021 - Current
Job overview
- Worked on complex custom, scalable applications dealing with high volumes
- Custom-scoped applications worked on: Marketplace Management for walmart.com, Ethics and Compliance, Investigations, Responsible sourcing; each dealing with different businesses and multiple API interactions
- Worked on SNW-Kafka integration: Kafka producers/consumers, REST proxy, ACLs, Lenses
- Migration of Custom-scoped applications to HIPAA-compliant Disc-encrypted instance, along with 7+ years of code sets and ticket/user data using complex, custom-built coding framework
- Optimization of complex Review tasks flows dealing with 1-2 Million I/O calls and tasks per day
- Worked on Implementation of Data Propagation - a custom solution to sync table data across instances, both real-time and using backlog
- Multiple REST integrations along with retry policies/feedback loops with polling jobs to handle scaling
Ernst & Young (EY)
Senior Associate
09.2019 - 06.2021
Job overview
- Designed and programmed ServiceNow integration with Freshdesk
- Gained thorough knowledge from rigorous Scrum 2.0 process
Shell India Markets
Software Engineer
04.2019 - 09.2019
Job overview
- 8+ years of extensive hands-on experience in ServiceNow, including Complex Implementations, Orchestration, Integration and scripting; fanatical about acquiring more dexterity by taking up challenging requirements and exceeding the expectations conscientiously
Larsen & Toubro Infotech (LTI)
Systems Engineer
12.2017 - 03.2019
Job overview
- Familiarized with ServiceNow administration
- Formulated implementation and go-live for Incident, Change, Release, Knowledge, Idea, Demand, and project (PPM) Management modules
- Programmed and familiarized with Client/server scripts, workflows, notifications
- Familiarized with HI portal for clone requests, upgrade monitor
Cognizant Technology Solutions (CTS)
Infra Developer
02.2016 - 12.2017
Job overview
- ServiceNow Senior Developer
Education
VIT University
M.Tech from Nanotechnology
01.2013 - 01.2015
University Overview
GPA: 83.4%
Tagore Engineering College
B.E from Electrical & Electronics
01.2008 - 01.2012
University Overview
GPA: 64.9%
Sunbeam High School
HSC
01.2007 - 01.2008
University Overview
GPA: 88.5%
Sunbeam High School
SSC
01.2006 - 01.2007
University Overview
GPA: 88.6%
Skills
Maintaining good client concord
Certification
ServiceNow CSA, 05/22/21, 22188621
Accomplishments
Accomplishments
- Proven track record in creating custom applications, automation, and enhancing system functionalities to meet business needs
- Adept at collaborating with cross-functional teams to deliver scalable solutions
- Received Bravo and Impact award, along with other appreciation badges (Walmart)
- Received Spot award twice in the same year, Recipient of Extra-miler award (EY)
- Sought out for scalable solutions, Engineering design and representative of SNW team across larger systems in retail flows
- Delivered end-to-end Orchestration from design to implementation
- Devised ServiceNow Orchestration with SATEON for User Swipe Card access
- Built custom workflow activities
- Handled ServiceNow Integration with Tableau
- Worked on enhancements for service Portal
- Custom apps: Dynamic Routing, P0/P1 Automation
- Worked on Export sets, Order guides, record producers, client/server scripts, incident and change modules
Work Preference
Work Type
Full TimeLocation Preference
HybridRemoteOn-SiteImportant To Me
Career advancementStock Options / Equity / Profit SharingWork-life balanceCompany CultureLanguages
English
Full Professional
Hindi
Elementary
Tamil
Native or Bilingual
Interests
Dancing
Music
Designing Covers/Templates
Timeline
Senior Associate
Ernst & Young (EY)
09.2019 - 06.2021
Software Engineer
Shell India Markets
04.2019 - 09.2019
Systems Engineer
Larsen & Toubro Infotech (LTI)
12.2017 - 03.2019
Infra Developer
Cognizant Technology Solutions (CTS)
02.2016 - 12.2017
VIT University
M.Tech from Nanotechnology
01.2013 - 01.2015
Tagore Engineering College
B.E from Electrical & Electronics
01.2008 - 01.2012
Sunbeam High School
HSC
01.2007 - 01.2008
Sunbeam High School
SSC
01.2006 - 01.2007
Senior Software Engineer [from SDE III]
Walmart Global Tech
7 2021 - Current
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