Dynamic technical leader with expertise in project management, network design, and mentoring. Proven ability to drive high productivity and enhance code quality across cross-functional teams.
Overview
24
24
years of professional experience
Work History
Manager/Technical Lead
Cisco Systems, Inc.
RTP
03.2020 - Current
Led cross-functional teams to design scalable network solutions, ensuring project alignment with stakeholders.
Led team of 50 employees, driving productivity and delivering excellent customer service.
Mentored junior engineers on software development practices, fostering skill development and collaboration.
Collaborated with product managers to define clear project requirements and expectations.
Developed comprehensive technical documentation for system architectures and processes.
Implemented best practices for code quality and version control, streamlining project workflows.
Conducted thorough system performance reviews to identify and address improvement areas.
Led team meetings and one-on-one coaching sessions to continuously improve performance..
Manager
Nokia Networks
Bangalore
05.2008 - 05.2012
Led a team of 20 employees, ensuring high productivity and excellent customer service.
Developed strategies for improving service delivery and customer satisfaction.
Coordinated resources and schedules to ensure timely project execution.
Managed vendor relationships to ensure effective collaboration and support.
Led cross-functional teams to implement network optimization projects.
Assessed team members' skillsets and assigned tasks accordingly for optimal efficiency.
Led team meetings and one-on-one coaching sessions to continuously improve performance.
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Streamlined communication channels, improving information flow and decision-making speed.
Resolved customer complaints and issues promptly, maintaining a positive brand image.
Conducted performance reviews for team members.
Recruited and hired qualified candidates to fill open positions.
Analyzed market trends to inform product development and innovation initiatives.
Project Leader
HCL Technologies
Chennai
05.2002 - 05.2008
Led project teams to deliver technology solutions on time and within budget.
Managed the day-to-day operations of projects including tracking progress, resolving issues and making adjustments as necessary.
Coordinated cross-functional collaboration among diverse stakeholders for project success.
Managed stakeholder communication, ensuring alignment on project goals and expectations.
Performed quality assurance checks at various stages of development to ensure accuracy and adherence to standards.
Participated in brainstorming sessions with cross-functional teams to generate ideas for new products or services.
Assisted with training staff members on proper use of tools used during project development cycles.
Lead, Sr. Technical Program Manager, Technical Program Manager at Wipro Ltd, Tata Consultancy Services LtdLead, Sr. Technical Program Manager, Technical Program Manager at Wipro Ltd, Tata Consultancy Services Ltd
Project Manager | Client Services Manager | IT Services Manager - Technical Operations Team Lead at MIP Holdings Pty LtdProject Manager | Client Services Manager | IT Services Manager - Technical Operations Team Lead at MIP Holdings Pty Ltd