Sajanmeet Singh
Quality Assurance Engineer
San Jose,CA
Summary
Detail-oriented QA professional specializing in quality assurance, testing, and continuous process improvement. Expertise in defect identification and resolution to ensure software reliability and enhance user experience. Proven track record of effective team collaboration, consistent result delivery, and seamless adaptation to evolving project requirements. Proficient in automated and manual testing methodologies, leveraging tools such as Selenium, JIRA, and SQL. Strong analytical thinking, problem-solving abilities, and clear communication skills.
Overview
10
10
years of professional experience
Work History
QA Engineer
Amazon
06.2022 - Current
- Developed comprehensive test plans for complex systems, ensuring 95%+ coverage of requirements.
- Actively engaged in agile methodologies, including Scrum and Kanban, participating in 20+ sprints.
- Designed and maintained CI/CD automated testing frameworks using Python and Appium for mobile testing, reducing regression cycle time by 40%.
- Conducted functional and non-functional tests including web accessibility, security and performance.
- Conducted extensive testing of the Alexa app across iOS and Android Devices, covering 15+ device/OS combinations.
- Analyzed automated test results, filed 100+ defects, and refined test configurations as necessary.
- Coordinated testing efforts with onshore/offshore teams during daily calls, ensuring round-the-clock QA coverage.
- Balanced project timelines, business requirements, and risk management.
- Implemented testing strategies for multi-platform applications to ensure high-quality releases.
- Effectively communicated and collaborated with cross-functional teams.
- Provided production support by triaging and resolving 50+ customer-facing tickets annually in a timely manner to minimize business impact.
QA Lead
Bank of America
06.2021 - 05.2022
- Validated mobile app features (e.g., Zelle Transfer) across iPhone and Samsung devices, ensuring 100% cross-device compatibility during release cycles.
- Executed 500+ test cases in qTest and managed 200+ defects through JIRA and HP ALM, maintaining 95% defect closure within SLA.
- Conducted Functional, UI, Regression, End-to-End, and Market Compatibility testing, contributing to a 30% reduction in post-release defects.
- Developed and managed scripts for JIRA stories and facilitated monthly releases.
- Participated in Agile/Scrum story walkthroughs, identifying gaps early and helping to reduce requirement-related.
- Proactively identified and resolved testing challenges, ensuring 99% on-time release delivery and minimizing production rollback incidents.
- Utilized Splunk to verify backend service URLs, enabling faster root-cause analysis and reducing incident resolution time by 25%.
- Delivered end-to-end production support by triaging and resolving 100+ production tickets annually, minimizing downtime and ensuring business continuity.
- Analyzed business requirements to design test scenarios, increasing requirement-to-test coverage.
QA Lead
Wells Fargo
01.2016 - 05.2021
- Designed and implemented effective test strategies, ensuring alignment with business objectives.
- Tested mobile app functionalities across various devices for design and compatibility.
- Created Data Driven Framework for API web service testing.
- Led User Acceptance Testing (UAT) procedures and guided business users.
- Reviewed and communicated test results to project leaders.
- Optimized system performance for better user experience.
- Developed automated test frameworks for multiple test stages.
- Resolved 95% of production tickets within SLA timelines, improving system uptime and customer satisfaction.
- Created test plans aligned with project objectives.
Education
Bachelors - Social Science
Guru Nanak Dev University
Amritsar, Punjab01.2015
Skills
Selenium
JIRA
Appium
Java
Python
SQL
undefinedWebsites
Timeline
QA Engineer
Amazon
06.2022 - Current
QA Lead
Bank of America
06.2021 - 05.2022
QA Lead
Wells Fargo
01.2016 - 05.2021
Bachelors - Social Science
Guru Nanak Dev University
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