Sajda Nelson
Fire And Safety
Leland,NC
Summary
Motivated Manager with 4-year track record of success in providing exceptional service and sales support in fair environments. Offering exceptional team building and multi-tasking abilities. Strong team player committed to assisting co-workers and management with all activities necessary for store success. Authorized to work in the US for any employer and an exceptional sales representative and leader strong in Management,sales,accounting decision making.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Fire and Safety Assembly Line Production Worker
Victaulic
Leland Nc, North Carlona
12.2021 - Current
- Assembled components with minimal supervision, exceeding expected project milestones.
- Boxed, labeled and transported items to support assembly operations.
- Conducted quality assurance inspections on finished components and identified issues.
- Checked position and alignment of each component to prevent errors and minimize materials waste.
- Sampled and tested final products to check conformance with production tolerances.
- Put hazardous materials in properly marked containers to avoid injuries or contamination.
- Analyzed project specifications and other instructions prior to job start to pinpoint tasks and determine completion dates.
- Prevented equipment jams or wasted materials by setting and verifying accurate parts clearances.
- Calibrated equipment to maintain optimal performance.
- Identified machinery malfunctions by performing troubleshooting tasks.
- Performed hand-finishing of final products after assembling component parts for items.
- Assisted quality assurance by inspecting items and removing defective parts.
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Completed x-rays safely by correctly using shielding equipment following OSHA requirements.
- Checked equipment each day and reported major malfunctions to supervisor for attention.
Manager
Taco Bell
Wilmington, NC
09.2017 - 12.2021
- Managed day-to-day operations, including supervision and assignment delegation for 30 -member team
- Reviewed performance reports and used data to develop continuous improvement initiatives
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom- line profitability
- Participated in labor contract negotiations with union to successfully achieve new agreement representing mutually agreed elements
- Greeted and assisted all customers daily in high-traffic retailer
- Communicated store policy violations to upper management to prevent shrinkage and misconduct
- Gave input on how to improve training and employee productivity.
- Monitored expenditures to mitigate risk of overages.
- Evaluated suppliers to maintain cost controls and improve operations.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Recruited and hired top performers to add talent and value to department.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Cross-trained existing employees to maximize team agility and performance.
Sales Representative
CUTCO
Wilmington, NC
07.2019 - 09.2020
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals, Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals
- Followed up after sales to assess satisfaction and identify ongoing requirements
- Established appointments with potential customers to showcase products and services.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Expanded customer base and boosted profit within product line.
- Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
Dress Specialist
David's Bridal Inc
Wilmington, NC
05.2019 - 08.2019
- Welcomed guests, provided answers to questions, and anticipated guests' service needs
- Cleaned guest rooms and changed linens according to specific company guidelines and ensured that each room met standard setup compliance
- Responded quickly to customer concerns and complaints, typically within 2min
- Followed industry standards and manufacturer instructions to calibrate measurement tools
- Assessed scene on arrival to identify potential safety issues and hazards affecting first responders
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions
- Coached other employees in effective customer service and successful selling techniques.
Cookout
08.2016 - 08.2017
- Troubleshot and resolved issues with cash registers, card scanners and printers
- Helped customers find specific products, answering questions and offering advice
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Trained new team members in cash register operation, stock procedures and customer service
- Drove sales and add-on purchases by promoting specific item options to customers
- Learned roles of other departments to provide coverage and keep store operational
- Worked closely with front-end staff to assist customers.
Education
High School Diploma -
New Hanover High School
08.2016 - 06.2019
Skills
Operationsundefined
Accomplishments
- January 2019 to Present
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Opportunities Don't happen.You create them.
Chris Grosser
Timeline
Fire and Safety Assembly Line Production Worker
Victaulic
12.2021 - Current
Sales Representative
CUTCO
07.2019 - 09.2020
Dress Specialist
David's Bridal Inc
05.2019 - 08.2019
Manager
Taco Bell
09.2017 - 12.2021
High School Diploma -
New Hanover High School
08.2016 - 06.2019
Cookout
08.2016 - 08.2017
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