Sajia Ahmed
Greenbelt,MD
Summary
Resourceful, dependable, dedicated and retired medical assistant professional with over 18 years of experience in patient care, patient education, and phlebotomy; valued by my previous employers and peers for my expertise in the medical field. I am also known to be a proven leader with the ability to deliver results in high pressure situations. I am currently seeking full time work
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant Ll
University of Maryland Capital Regional Health
Largo, MD
06.2008 - 10.2022
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Measured vital signs and took medical histories to prepare patients for examination.
- Administered medications under physician's supervision.
- Prepared treatment rooms for patient examinations.
- Incorporated outside records into charts and EHR.
- Processed orders for medical supplies and lab equipment.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Provided assistance to medical staff in performing minor surgical procedures.
- Documented notes during patient visits.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Bank Teller
Wachovia Bank
Bladensburg, MD
01.2006 - 12.2007
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
- Cross-sold bank products by answering inquiries, informing customers of new services and promotions.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Prepared official checks for customer and internal bank needs.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Researched customer inquires regarding their accounts using internal banking systems.
- Maintained confidentiality of bank records and client information.
Assistant Manager, Customer Service
Footlocker, Foot Action, And Kids Footlocker
Hyattsville, MD
09.2003 - 09.2005
- Rolled out operational improvements and solutions to deliver top-notch customer service.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Interfaced with vendors regarding product availability or delivery issues.
- Conducted research and reviewed findings to solve customer issues.
- Developed training materials for new employees related to customer service protocols.
- Analyzed business performance data and forecasted business results for upper management.
Education
Some College (No Degree) - High School Diploma
Tall Oaks High School
BowieSome College (No Degree) - Medical Assistant
TESST College
Beltsville, MDSkills
- Check-in coordination
- Equipment sterilization
- Diagnostic testing assistance
- Patient scheduling
- Wound care and irrigation
- Restocking lab supplies
- Medical terminology proficiency
- Compassionate caregiver
- EKG administration
- Prescription refills
- Infection control procedures
- Patient-focused care
- Intake control
- Medical office administration
- Feeding assistance expert
- Deposit and withdrawal management
- Cash counting
- Currency packaging
- Data inputting
- Numerical accuracy
- Phone etiquette
- Data entry efficiency
- Money orders
- Teller support
- Attention to detail
- Money handling
Certification
- CCMA
- CPR/BLS Certification
- Diabetic teaching
- Drug and Alcohol Testing
Affiliations
SELECTED SPECIAL PROJECTS
- MedStar Ambulatory Services Medconnect EMR Superuser (October 2016)
- Train staff including physicians to use Medconnect EMR and to ensure documentation is done accurately
- Work with optimization team to find solutions in glitches with EMR
- 2010 Employee Health Expo (April 2010)
- Educate the employees on how to perform accurate self exams to prevent common cancers using a life like model of the human body
- Promote healthy lifestyle and Blood Pressure checks
- Introduction to Breast Cancer Awareness (October 2009)
- Educate employees at Town Hall meeting on what breast cancer is and how to prevent breast cancer
- Seasonal Flu Clinic (August 2009)
- Educate patients on fighting the virus and importance of flu prevention
- Assisted Nurse Practitioner with giving over 700 Flu Shots
- H1N1 Flu Clinic (November 2009
- Educate patients on fighting the virus and importance of flu prevention
- Assisted Nurse Practitioner with giving over 500 Flu Shots
Accomplishments
- Employee of the Month
- Certificate for being a team player
- Certificate for Excellent Customer Service
References
References available upon request.
Timeline
Medical Assistant Ll
University of Maryland Capital Regional Health
06.2008 - 10.2022
Bank Teller
Wachovia Bank
01.2006 - 12.2007
Assistant Manager, Customer Service
Footlocker, Foot Action, And Kids Footlocker
09.2003 - 09.2005
Some College (No Degree) - High School Diploma
Tall Oaks High School
Some College (No Degree) - Medical Assistant
TESST College
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