Sajida Memon
Sacramento,CA
Summary
Motivated and detail-oriented student assistant with expertise in IT procurement, technical troubleshooting, and customer service. Currently enhancing skills in project management and artificial intelligence, seeking to contribute to efficient operations and excellent client services at California Environmental Protection Agency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Software Engineering Fellowship
Hackbright Academy
San Francisco, CA
11.2022 - 05.2023
- Developed a full-stack food ordering app leveraging Python, JavaScript, SQLAlchemy, React, HTML, CSS, and Bootstrap
- Applied object-oriented programming (OOP) principles and implemented React components using Props and state management
- Collaborated in Agile environments, demonstrating excellent problem-solving and troubleshooting skills
Google IT Support Trainee
JobTrain
Menlo Park, CA
10.2020 - 12.2020
- Gained hands-on experience in troubleshooting hardware and software issues, including diagnosing and resolving network connectivity problems
- Installed and configured operating systems, software, and hardware components across various devices
- Demonstrated proficiency in assembling and disassembling computer systems, understanding each component's functionality and role
- Managed and maintained small-scale networks, including wireless setups and ensuring secure connections
- Applied effective communication skills to provide technical support and guidance to users, ensuring high levels of customer satisfaction
- Participated in collaborative projects to troubleshoot, document, and resolve complex IT issues
- Developed foundational knowledge in system administration, data backup techniques, and network monitoring tools
Education
Introduction to Project Management, Introduction to Artificial Intelligence
Folsom Lake College
Folsom, CA01.2025
Bachelor of Science - Computer Science
University of Sindh
Skills
- Python
- JavaScript
- AJAX
- JSON
- SQL
- HTML
- CSS
- React
- Flask
- PostgreSQL
- FI$Cal
- AWS
- EC2
- S3
- Git
- Command Line
- Jinja
- Agile methodologies
- IT purchasing
- Contracting compliance
- Vendor communication
- Customer service
- Problem-solving
- Leadership
- IT troubleshooting
- Asset tracking
- State purchasing processes
- Computer proficiency
Certification
- Google IT Support Professional Certificate
- AWS Certified Cloud Practitioner
Training
Software Engineering Fellowship, Hackbright Academy, San Francisco, CA, 24-week accelerated program
Technicalandphysicalskills
- Strong understanding of state purchasing processes and tools (FI$Cal).
- Proficient in using a computer for extended periods and physically capable of lifting 15 pounds when required.
Additionalexperienceandresponsibilities
- Supported IT procurement processes, ensuring compliance with policies and standards while maintaining accuracy in processing purchase orders and vendor communication.
- Participated in client service projects, including hardware and software upgrades and inventory management.
- Contributed to process improvement recommendations to optimize operational workflows.
Timeline
Software Engineering Fellowship
Hackbright Academy
11.2022 - 05.2023
Google IT Support Trainee
JobTrain
10.2020 - 12.2020
Introduction to Project Management, Introduction to Artificial Intelligence
Folsom Lake College
Bachelor of Science - Computer Science
University of Sindh
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