Sajjad Al Fahham
Bothell,WA
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
7
7
years of professional experience
Work History
Security Specialist
Securitas Security Services
Seattle, WA
09.2023 - 01.2026
- Spearheaded security operations, ensuring the safety and security of premises, assets, and individuals.
- Fostered a culture of excellence within the team, emphasizing integrity, vigilance, and helpfulness.
- Established strong client relationships by consistently delivering exceptional customer service.
- Assisted with preparing comprehensive and accurate incident reports, ensuring compliance with security protocols.
- Collaborated closely with team members to ensure a secure environment, demonstrating vigilance in identifying potential risks.
- Monitored surveillance systems, responding promptly to incidents and maintaining detailed reports of activities.
Assistant Manager
Men’s Wearhouse
Lynnwood, WA
06.2019 - 08.2023
- Wardrobe consultant June 2019 – July 2020
- Providing constructive feedback tactfully without making clients feel insecure about their current style
- Taking accurate physical measurements of the neck, sleeve, chest, overarm, waist, hips, and outseam.
- Pattern Matching: Confidently pairing shirts, ties, and pocket squares using varied scales and complementary colors.
- Value Justification
- Sales Supervisor July 2020 – January 2022
- Provided high-level customer service by resolving issues, coordinating fittings, and helping customers select products.
- Handled financial transactions, returns, and exchanges with accuracy.
- Assistant Manager January 2022 – August 2023
- Supervised daily store operations, including staff scheduling, opening/closing duties, and inventory checks.
- Managed high-volume phone and in-person inquiries while maintaining professionalism under pressure.
- Trained, coached, and evaluated new employees to ensure strong customer service and adherence to company standards.
- Assisted with sales goals, merchandising, and maintaining a clean and organized sales floor.
- Handled financial transactions, returns, and exchanges with accuracy.
- Trained and mentored staff on product knowledge and customer service excellence.
Education
High School Diploma -
Bothell High School
Bothell, WASkills
- Proficient in various operating systems, including Windows, macOS, and Linux
- Leadership: Proficient in supervising and managing teams, providing guidance, and ensuring the highest performance standards
- Conflict Resolution: Expertise in managing and de-escalating security incidents to maintain a safe environment
- Customer Service: Committed to delivering exceptional customer service to customers
- Communication: Strong verbal and written communication skills for effective interaction with clients and security personnel
- Training and Development:
Languages
English
Native or Bilingual
Arabic
Professional Working
Timeline
Security Specialist
Securitas Security Services
09.2023 - 01.2026
Assistant Manager
Men’s Wearhouse
06.2019 - 08.2023
High School Diploma -
Bothell High School