Versatile and hardworking professional with 4 years of experience caring for diverse conditions. Committed to leveraging knowledge of industry equipment and technology to support diagnosis and treatment. Kind and considerate, with great affinity for providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust. Motivated worker with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Laboratory Technician
Texas Children Hospital
09.2021 - Current
Ensured quality control by performing routine maintenance on lab equipment and calibrating instruments as needed.
Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
Followed safety protocols to maintain safe and secure laboratory environment.
Reduced error rates in testing procedures through careful attention to detail and adherence to established protocols.
Developed strong working relationships with colleagues, fostering positive team culture focused on collaboration and innovation.
Improved laboratory efficiency by streamlining sample processing and reducing turnaround times.
Ensured patient confidentiality by adhering to strict privacy guidelines when handling sensitive medical information.
Provided excellent customer service to patients by answering questions about lab tests clearly while maintaining empathy for their concerns.
Collaborated with physicians to provide critical input on clinical decisions, based on test results.
Contributed to a safer work environment by maintaining cleanliness standards and enforcing proper waste disposal procedures.
Clinical Lab Scientist
The Johns Hopkins Hospital
08.2020 - 09.2021
Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Enhanced patient care with accurate and timely test results, ensuring appropriate diagnosis and treatment.
Increased laboratory efficiency by implementing new testing protocols and standard operating procedures.
Provided training and mentorship for junior staff members, fostering professional growth in the lab setting.
Consulted with outside professionals and specialists about tests and testing results.
Summarized test results and activities for management via verbal updates or written reports.
Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
Conducted wide range of laboratory tests and recorded results.
Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
Office Assistant
College Press
08.2017 - 05.2019
Completed clerical tasks such as filing, copying, and distributing mail.
Interacted with customers by phone, email, or in-person to provide information.
Managed daily data entry and kept clerical information accurate and up-to-date.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Increased customer satisfaction by providing professional and courteous front desk support.
Ordered office supplies and kept office stocked with needed resources to operate smoothly.
Collaborated with various departments to complete assigned tasks.
Managed inventory supplies, reducing waste and ensuring availability of essential materials for daily operations.
Provided training support for new hires, contributing to their successful integration into the team environment.
Janitor
Southern Adventist University
08.2016 - 08.2017
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
Kept building spaces premises clean inside and outside.
Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
Team Member
Braum's Ice Cream & Burger Restaurant
05.2014 - 04.2016
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Greeted customers at counter to fulfill requests and answer questions.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.