Summary
Overview
Work History
Education
Skills
Assessments
Timeline
Generic

Sakeela Hemingway

Nichols,SC

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

11
11
years of professional experience

Work History

Dishwasher

Pirates Voyage Dinner & Show
Myrtle Beach, SC
06.2023 - Current
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Stepped into additional roles during busy times to boost coverage of important stations.

Call Center Representative

Pirates Voyage
Myrtle Beach, SC
03.2017 - 09.2019
  • My position allowed me to answer calls
  • Booking in our lovely customers
  • Applying all needs that were needed for them to enjoy their show!
  • While accepting payments to place their bookings with us!

Server and Hostess

Duffy's seafood shack
North Myrtle Beach, SC
03.2014 - 09.2018
  • Please my customers making them feel at home at all times and inviting them to come back for another amazing visit

Education

High school diploma or GED - some college

SC

Skills

  • Waiter
  • Waitress
  • Hostess
  • Restaurant Server
  • Host
  • Customer service
  • Typing
  • Sales
  • Cash handling
  • Upselling
  • Busser
  • Food Service
  • Telemarketing
  • Microsoft Word
  • Food Preparation

Assessments

Data Entry: Accuracy, Proficient, 11/01/20, Entering data quickly and accurately

Timeline

Dishwasher

Pirates Voyage Dinner & Show
06.2023 - Current

Call Center Representative

Pirates Voyage
03.2017 - 09.2019

Server and Hostess

Duffy's seafood shack
03.2014 - 09.2018

High school diploma or GED - some college

Sakeela Hemingway