Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Saket Fnu

Bothell,WA

Summary

13+ years of Cumulative Testing experience as Quality assurance Lead in Software Testing Life cycle(STLC) and business process reengineering in Health care, Travel and Hospitality sector.

Proficient in all phases of Software Testing Lifecycle that includes requirement analysis, test planning, test design, test execution, risk analysis and test closure.

Working knowledge of ADA, WCAG 2.0 &2.1, 508 Compliance testing for web applications.

Proficient in IOS and Android devices testing with Voiceover and Talkback.

Proficient in different modules in Facets within healthcare sector (Membership, Claims, Groups, Providers).

Expertise in working with automation frameworks using Java, Selenium WebDriver, Rest Assured, TestNG, Maven, Gradle and Jenkins tools.

Experience of developing, modifying and maintaining existing Automation Framework Models (BDD/TDD, Hybrid, Keyword and Data Driven Frameworks).

Good development skills in Core Java by applying various concepts like OOPS, Collections, Strings, Exception handling.

Worked on installing, configuring and integrating Automation scripts on Continuous Integration tools (CI/CD) like Jenkins.

Expert in developing Behavior Driven development (BDD) by writing Gherkin language using cucumber tool, designed Scenarios, Scenario outlines, features and Step definitions and generating the cucumber reports.

Experience in working with various version control systems like Bit bucket, GitHub and SVN.

Experience in implementing the Page Object Model (POM) by creating element for each page object and reused all the objects in various scripts.

Bot creation (Attended and Unattended) using UI path tool for different Business flows and running them by creating bots using UI path orchestrator.


Proven expertise in UI path Test suite.

Expertise in mobile automation using Appium,XCUI tests for IOS and UIAutomator2 on both real devices as well as simulator/emulators.

Functional experience with concentration on Use Case modeling using UML, Business Process Modeling, Data Modeling, Change Management, Test Data Management, Technical Training, Software Development methodologies, QA testing, and Systems Testing interfaces, Test estimation, Reports, Letters.

Extensive working experience on Mobile Apps Testing (Native/Web/Hybrid) on different mobile devices like iPhone, iPads, IOS devices, Android, Tablets, Google Nexus, BB, HTC, Motorola.

Proficiency in defining and Executing/Reviewing Test cases, developing and maintaining Test Data & analyzing bugs.

Q test admin for a couple of projects with responsibility including inviting and manage users' information such as passwords and activation status, managing user groups and permission, manage User Authentication, password management and log auditing, manage and modify projects within q test and their assigned users, manage permission based User Profiles taking effect at the Site level and manage Site Field templates.

Proficient in Data Base Testing (SQL Server, Oracle), Web Services(SOAP &REST based) Testing (SOAP UI, Postman), IVR Testing, Mobile testing. (Functional, performance, usability, compatibility).

Skills in developing use case diagrams, sequence diagrams, state chart diagrams, and class diagrams.

Expertise in Smoke, Integration, System, Functional, Regression, End to End, Ad hoc, Agile testing.

Served as QA Test Lead on various IT projects including ERP.

Proficient in using QC ALM tool, Q-test, Bugzilla and Jira, Test link for Defect and Test Management. Extensive experience in Agile, Kanban and Waterfall software development and release management.

Good Vendor Management, Test coordination, Execution and Documentation skills.

Expertise in all areas of software development including client interaction, analysis and tele-conferencing with the client during the progress of the project.

Overview

14
14
years of professional experience
1
1
Certification

Work History

QA Lead

Everest Consulting Group
07.2022 - Current
  • Module lead for OWS [Onward with Simplicity] project and part of Retail payments QA team supporting both core POS stores as well as OWS enabled stores
  • Proficient in provisioning/troubleshooting test as well as production CM5 ,payment devices and POS systems for both core as well as OWS enabled stores so that payments is seamless
  • Participating in grooming sessions for newly developed features and epics with dev/TPM and getting clarifications answered before starting with Test management activities
  • Preparing Test cases, Test data management ,Test Summary report[Sign off] for newly developed features
  • Extensively Used JIRA tool for working on Stories and q-test as Test case management tool Participating in POC at new/existing stores for newly developed features being delivered as part of software packages being deployed on POS as well as CM5, payment devices
  • Extensively tested OWS apps[test &prod ] on I-pad and making sure payment is seamless for all types of orders and the experience is as close to as ordering with the POS systems.

QA Lead

Everest Consulting Group
12.2021 - 06.2022
  • Claim surveillance activities for Go live 2021 making sure production claims for different markets and Line of business are reviewed correctly for correction of accumulator, copays etc and Member experience is smooth.
  • Logging of Issues and Discrepancies found during Claim surveillance activities in Internal review tracker so that respective SME can review and take appropriate actions.
  • Bot creation (Attended and Unattended) using UI path tool for different Business flows and applications along with integration with Spider ,Benefit Builder and ODS
  • Unit Testing different Bots and organizing Business Demo sessions and incorporating feedback
  • QA lead for BCI member ID change from Digital perspective ,leading testing activities ranging from reviewing test scenarios, setting up prescription data with CVS for refill/renewal scenarios ,execution in CTE environment and E2E sign off with stakeholders of artifacts
  • Senior QA for the AHD program where as a UAT lead validate the different phases of the Rx journey in conjunction with existing Carelon Rx Business functions like Pharmacy benefits, network &pricing
  • Reviewing BRD documentation and getting it clarified with UAT lead /stakeholders ,coming up with Test scenarios / Test cases for different LOB ,setting up prescription data with CVS ,reviewing rx data, submitting orders in Erx system and validating claims, Orders data flowing to different downstream systems including PST and Digital.[Refill, Initial fill and Renewal scenarios],validating end to end flow on Perfecto mobile application to make sure user experience is consistent
  • Understand ETL requirements, data mappings, transformations, and business rules specified by stakeholders and assessing quality of data processed by ETL system, including data accuracy, consistency, integrity, and compliance with data governance standards by using Talend UI ,data pipelines and validating data recipes and checking transformation logic , Reconcile records with source data, Data type and size check, Key or Mandatory Field check in both source and target tables.

QA Lead

Cognizant Tech Solutions
04.2019 - 11.2021
  • Reviewed and Understand BRMD, CRD, CPM and different types of drug documentation
  • Validating copay/coinsurance/deductible/OOP by running pharmacy claims through Test bed/COS/Mainframe system for Tier1/Tier2/Tier3/Tier4/preventive drugs
  • Validating Copay/coinsurance/deductible /OOP limits for different Plans and making sure plan pays after OOP limit is met
  • Extensively Used JIRA tool for working on Stories and also opened Sub task and Defects
  • Validating plan configurations(Comingled/Embedded/Non Embedded)by running pharmacy claims- and Integration of medical and pharmacy claims to make sure accum buckets are getting hit appropriately
  • Benefits testing for Medicare plans and Accum Testing for Medicare Interacted with Client and BA’s to discuss Clarification and Issue found during Validation
  • ITS testing (Host vs Home) for different partner plans, send/receive different types of messages ,claim and non- claim related
  • Communication through SCCF
  • Facets- running ITS vs Non ITS hospital/medical claims and validating status /claim amounts
  • 837 (Medical vs 837 Institutional,276,277, changing data elements and dropping files through entire work flow
  • Reading through SP and setting claim data for different production incidents and retesting in lower env.

QA Lead/Senior Analyst

Cognizant Tech Solutions
07.2017 - 03.2019
  • Involved in In pod and regression testing of functionalities developed primarily Vacancy, Right of Return and Last point of Acclimatization
  • Prepared Test Scenarios, Requirement Traceability Matrix, Test cases and Test Summary report
  • Responsible for sending testing related deliverables in time with high quality
  • Managing defects using Jira as defect tracking tool
  • Involved and actively participated in identifying Root Cause Analysis and reviewing same
  • Worked in Agile and Kanban model of Software delivery
  • Running Selenium Based Automation Scripts and analyzing failures and narrowing down root cause
  • Participate in Scrum Ceremonies and perform PI planning, Story backlog grooming, Story creation, Story pointing and Iteration planning
  • Analyze stories to design and develop automation test scripts using Selenium Automation Framework in Java using Page Object Model and maintain automation test assets in Git Lab version control Execute Selenium web driver tests using TestNG in Integration, System testing and Release environments to report Issues/Defects
  • Participate in daily huddle meetings, status / defect meetings, Agile ceremonies, Demo and Retrospective meetings to interact with stakeholders and clients to report status of project testing activities
  • End of every Iteration, perform demos to product owner and project stakeholders of all work completed and get it approved
  • Write SQL queries using advanced joins/aggregate functions to log application errors and to query database.
  • End to End Testing of CSS app(Vacancy)after application was migrated to AWS cloud environment along with database testing making sure that functionality matched with on –premises.

QA Lead/Senior Analyst

Cognizant Tech Solutions
06.2014 - 06.2017
  • Involved in Requirement gathering discussions.
  • Involved in End-to-End Application testing with complete ownership of Integration Testing, System Testing, Regression Testing and Browser Compatibility Testing. (Release 2,3 and 4) Engaged in Clarification session with Onsite POC for Inventory Mentored members of team.
  • Prepared Test Scenarios, Requirement Traceability Matrix, Test cases and Test Summary report.
  • Responsible for sending testing related deliverables in time with high quality.
  • Managing defects using Quality Center as defect tracking tool.
  • Involved and actively participated in identifying Root Cause Analysis and reviewing same.
  • Prepared and reviewed Test plan/Test cases artifact documents as part of Onsite deliverable Responsibilities.
  • (Book/Manage/Fulfill –Release 5) Performed web accessibility testing and as well as remediation PDF, WORD, PPT, Excel using JAWS for CUI application on both web and Mobile devices(IOS/Android) making sure web apps/sites responsive to all digital devices meet in accessibility following WCAG 2.0 Guideline and ADA technical standards.
  • Experienced in creating Voluntary Product Accessibility Templates (VPAT) to ensure that application is compliance with ADA Section 508.
  • POC for Integration testing (for Test case design to execution and Defect management) from Voyager end for the Voyager Focus Interface testing carried as part of release 5.
  • Provide expertise in the review of all deliverables across the product lifecycle, ranging from requirements documentation, high level / detailed design, and code deliverables to packaged solutions for release.
  • Report test results in a structured way and advice on the quality of the deliverables (internal / external), and report on product quality to project management on a daily basis.
  • Coordinate with various teams to ensure high quality IT application implementations.
  • Provide QA knowledge and testing experience to support application development.
  • Ensure documentation and practices to meet quality standards, applicable regulatory compliance, company guidelines / policy using sound software quality control practices.

QA Analyst

Cognizant Tech Solutions
01.2014 - 05.2014
  • Analyzed Business requirement document and understood Functional Requirements Developed Test Scenarios/Test cases for different use cases.
  • Created appropriate test data for Scenarios to be executed for particular QA cycle.
  • Performed testing on application UI, Backend, Rest based services to make sure functional requirements are implemented Verify DB contents and objects Report defects in TFS and retest once those get fixed
  • Regression testing of particular areas of Product on specified build of application
  • Involved in daily calls and interaction with client for all phases starting from QA, System, Integration Testing, User Acceptance testing.
  • Reviewed/updated existing firmware source code, website source code, and Linux drivers.

QA Analyst

Cognizant Tech Solutions
02.2013 - 12.2013
  • Analyzed App def document and streamlined testing activities Deployment of new builds of various components involved in End-to-End testing
  • Developed Test Scenarios and detailed Test Cases in Quality center
  • Performed Voice/SMS/Email testing for Change Requests from End to End perspective/Backend to make sure functional requirements are implemented.
  • Verify DB contents and objects.
  • Report defects in Jira and retest once those get fixed.

QA Analyst

Cognizant Tech Solutions
11.2009 - 01.2013
  • Analyzed Product requirement document and understood Functional Requirement Developed Test Scenarios/Test cases in Quality Center for different functional aspects.
  • Implemented ADPART for Customer Moves-Phase2 project to get exhaustive list of test cases/scenarios
  • Created appropriate test data for Scenarios to be executed for particular QA cycle
  • Performed testing on application UI and Backend to make sure functional requirements are implemented Verify DB contents and objects
  • Report defects in QC and retest once those get fixed.
  • Regression testing of particular areas of Product on specified build of application.

Education

BE - Electrical & Electronics

Manipal University
Manipal,Karnataka
08.2008

Skills

  • SQL
  • Test automation expertise
  • BASIC JAVA
  • Bug Tracking and Resolution
  • Defect monitoring
  • Requirements Analysis
  • Scrum Methodology
  • Test case design
  • Test Planning
  • Cross-browser testing
  • Scenarios and Use Cases
  • Test strategy development
  • Web and Mobile Application QA
  • Test Scheduling
  • Regression Testing
  • Manual test case preparation
  • Software Release and Versioning
  • Team Collaboration
  • Document Management
  • Training and Onboarding
  • Quality Metrics Analysis
  • Black Box Testing
  • Cross-platform testing
  • Mobile app testing
  • Defect Tracking and Reporting
  • Test Data Management
  • Cross-Functional Team Collaboration
  • Automation knowledge
  • Team Mentoring
  • Automated Testing Frameworks
  • Test Plans and Test Methodologies
  • Test environment setup
  • Software Defect Documentation
  • Usability Testing
  • Compatibility Testing
  • Results and Deadline-Driven
  • Software Development Lifecycle
  • Client Requirements
  • PL/SQL
  • Groovy
  • Python
  • Unix
  • Windows Server
  • Windows
  • SQL Developer
  • SQL Server 2008/12/16
  • Toad
  • SSIS
  • Oracle
  • MSSQL Server
  • Azure Cosmos
  • HTML
  • XML
  • Perforce
  • TFS
  • Bugzilla
  • Rally
  • Jira
  • Selenium Web driver with Java
  • UI PATH (Community and Enterprise edition)
  • TestNG
  • Maven
  • Rest assured
  • Gherkin
  • Cucumber
  • BDD framework
  • Gradle
  • Eclipse
  • Visual Studio 2013
  • AzureDevops
  • AWS
  • Databricks
  • HP Quality center
  • HP ALM
  • Test link
  • Silk Central
  • Team Track
  • Ad part
  • QTest
  • Test Reporting
  • Test Management Tools
  • Documentation skills
  • Root Cause Analysis
  • Sanity Testing
  • Integration Testing
  • Software development life cycle
  • Defect tracking
  • Automation scripting
  • Programming Languages: Java, C#
  • Exploratory Testing
  • Test Automation Frameworks
  • Version Control Systems: Git
  • User Acceptance Testing
  • Strong Problem Solver
  • Software Development Tools: JIRA, Confluence
  • Amazon Web Services
  • Mobile Application Testing
  • Teamwork and Positive Attitude
  • Key Performance Indicator Tracking
  • Smoke Testing
  • Test strategy
  • Test Scenarios
  • End-to-End Testing
  • Continuous-Integration Testing
  • Agile Best Practices
  • Developing Quality Standards
  • UiPath Development
  • Visual Basic scripting
  • Agile
  • JIRA
  • Requirement Traceability Matrix Design
  • Client Communication
  • Robotic Process Automation
  • Software Testing and Validation
  • Quality Assurance Testing
  • SOAP and RESTful Web Services
  • Customer-Oriented
  • Requirements Gathering and Analysis

Certification

  • Level 0: International Software Testing Qualifications Board(ISTQB)( Internal)
  • Certified Safe 4 Agilist
  • Level0: Communication(Internal)

Timeline

QA Lead

Everest Consulting Group
07.2022 - Current

QA Lead

Everest Consulting Group
12.2021 - 06.2022

QA Lead

Cognizant Tech Solutions
04.2019 - 11.2021

QA Lead/Senior Analyst

Cognizant Tech Solutions
07.2017 - 03.2019

QA Lead/Senior Analyst

Cognizant Tech Solutions
06.2014 - 06.2017

QA Analyst

Cognizant Tech Solutions
01.2014 - 05.2014

QA Analyst

Cognizant Tech Solutions
02.2013 - 12.2013

QA Analyst

Cognizant Tech Solutions
11.2009 - 01.2013

BE - Electrical & Electronics

Manipal University
  • Level 0: International Software Testing Qualifications Board(ISTQB)( Internal)
  • Certified Safe 4 Agilist
  • Level0: Communication(Internal)
Saket Fnu