Summary
Overview
Work History
Education
Skills
Software
Timeline
Sakeya Hodges

Sakeya Hodges

Winston Salem,NC

Summary

Dynamic and results-oriented professional with extensive experience in team leadership and customer service, notably at Aramark-Winston-Salem State University. Excelled in developing staff skills and enhancing team productivity by over 30% through effective training and workflow management. Demonstrates exceptional problem-solving and collaboration abilities, ensuring high levels of customer satisfaction and operational efficiency.

Overview

8
8
years of professional experience

Work History

PSR

Encore Exchange
06.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.

Counter Clerk

Honky Tonk Smokehouse
06.2020 - 05.2022
  • Operated cash register to accurately complete customer financial transactions.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Stocked counters, display refrigerators, salad bar and steam table to meet menu and display requirements.
  • Maintained clean and orderly work stations and reported hazards to management.
  • Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.

Supervisor

Armark Moorehouse College
04.2019 - 06.2019
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Supervisor

Aramark- Winston-Salem State University
01.2017 - 04.2019
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.

Education

Certificate Of Completion - Cosmetology

Leon’s Beauty School, Greensboro, NC
05.1999

High School Diploma -

Mount Tabor High School, Winston-Salem, NC
06.1997

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable

Software

Microsoft Windows, Excel, PowerPoint, Word

Timeline

PSR - Encore Exchange
06.2022 - Current
Counter Clerk - Honky Tonk Smokehouse
06.2020 - 05.2022
Supervisor - Armark Moorehouse College
04.2019 - 06.2019
Supervisor - Aramark- Winston-Salem State University
01.2017 - 04.2019
Leon’s Beauty School - Certificate Of Completion , Cosmetology
Mount Tabor High School - High School Diploma,

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Sakeya Hodges