Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Sakeyma Cole

Temple Hills,MD

Summary

Focused on bringing consistent results through a tenacious and hardworking approach to managing leasing operations. Well-versed in recordkeeping, reporting and regulatory requirements. Analytical and detail-oriented leader skilled at directing team members and maintaining smooth day-to-day functions.

Overview

6
6
years of professional experience

Work History

Leasing Manager

Leasing Professional, Greystar
10.2022 - 09.2023
  • Managed daily and weekly marketing and leasing plans.
  • Trained leasing professionals on regulatory requirements, company policies, and office procedures.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Collected, completed, and processed lease applications.
  • Established key relationships with potential leasers and renters.
  • Explained terms of lease and amounts to be paid to tenants.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Worked with property managers to maintain market readiness and facilitate smooth transitions.
  • Created and submitted daily reports on leasing activities.
  • Conducted regular inspections of both interior and exterior of properties for damage.

Resident Services Coordinator

Gates Hudson & Associates
08.2020 - 11.2021
  • Collaborated with residential team to maximize effective and efficient operations.
  • Coordinated activities and events to create safe, positive and inclusive environment.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state and federal regulations.
  • Planned special events such as Job fairs, Ice cream socials and Arts & Crafts.
  • Tracked and progressed maintenance requests in CMMS systems to meet schedules.

Security Officer

E house security professionals
12.2019 - 08.2020
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Reported suspicious activities and persons to law enforcement.
  • Checked and verified photo identification prior to granting facility access.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.

Leasing Specialist

Liberty Group Apartment Staffing
01.2018 - 08.2020
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained and updated office records, both digital and physical.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Edited and proofread documents for accuracy and completeness.
  • Supported staff on special assignments and ad hoc projects.

Medical Screener

Octapharama Plasma
11.2018 - 04.2019
  • Maintain compliance with SOP, current Good Manufacturing Procedures and regulatory guidelines
  • Obtained patient vitals such as height, weight and blood pressure.
  • Maintained clean, neat and properly sterilized work area.
  • Registered new and current donors and conducted series of screening procedures to determine suitability for plasma donations.
  • Utilized finger sticks and screening equipment to check hematocrit and protein levels.
  • Opened and updated files with current donor information.
  • Answered questions and provided appropriate assistance and communication to callers.
  • Conducted basic screening procedures to verify compliance with donation criteria.
  • Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
  • Took and recorded patients' vital signs, documenting in medical charts.
  • Inspected equipment for defects and completed basic repairs.

Education

High School Diploma -

Potomac High School
Temple Hills, MD
05.2018

Skills

  • Emergency Response
  • Report Writing
  • Property Tours
  • Leasing Reports
  • Resident Relations
  • Lease Management
  • Fair Housing Laws Knowledge
  • Tenant Communication Skills
  • Social Media Engagement
  • Event Planning
  • Microsoft Office
  • Clerical Skills
  • Tenant and Owner Liaising
  • Monthly Fee and Payment Collection
  • Creative and Adaptable
  • Video Surveillance
  • Tax Liability Calculation
  • Local and State Laws
  • Grounds and Facility Inspection
  • Staff Coordination
  • Time Management
  • Sales and Marketing
  • Microsoft Office Expertise
  • Team Motivation
  • Rent Collection
  • Vendor Performance Monitoring
  • Money Handling
  • Resident Satisfaction
  • Cash Deposits and Receipts
  • Scheduling and Coordinating
  • Reporting

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Leasing Manager

Leasing Professional, Greystar
10.2022 - 09.2023

Resident Services Coordinator

Gates Hudson & Associates
08.2020 - 11.2021

Security Officer

E house security professionals
12.2019 - 08.2020

Medical Screener

Octapharama Plasma
11.2018 - 04.2019

Leasing Specialist

Liberty Group Apartment Staffing
01.2018 - 08.2020

High School Diploma -

Potomac High School

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Sakeyma Cole