Sakina Harris

• Supervised daily store operations, ensuring compliance with company policies and procedures.
• Trained and mentored staff on customer service excellence and sales techniques.
• Implemented inventory management processes to optimize stock levels and reduce shrinkage.
• Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
• Developed employee schedules, balancing labor costs with operational needs.
• Collaborated with upper management to execute promotional campaigns effectively.
• Resolved customer complaints swiftly, enhancing overall shopping experience and satisfaction.
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Conducted regular performance evaluations, fostering professional growth among team members.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
• Created and maintained safe and secure work environments for employees.

• Supervised daily store operations, ensuring compliance with company policies and procedures.
• Managed cash handling processes, including register reconciliation and safe deposits.
• Trained and mentored new staff on operational standards and customer service excellence.
• Conducted regular inventory checks, maintaining optimal stock levels and minimizing shrinkage.

Recommend disposal of excess, defective, or obsolete
stock.
Prepare products, supplies, equipment, or other items
for use by adjusting, repairing or assembling them as
necessary.
Dispose of damaged or defective items, or return them
to vendors.
Provide assistance or direction to other stockroom,
warehouse, or storage yard workers.
Processed high ticket merchandise into the lockup cages
for management.
Examine and inspect stock items for wear or defects,
reporting any damage to Store manager

• Implemented efficient inventory management practices, reducing clutter and improving organization.
• Coordinated backroom operations to ensure timely processing of incoming merchandise.
• Trained new staff on backroom procedures and safety protocols, fostering a collaborative work environment.

• Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
• Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
• Implemented loss prevention strategies to minimize store shrinkage.
• Trained and supervised new employees to apply best practices in customer service and store operations.
• Managed store personnel by delegating tasks and supervising daily operations.
• Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
• Managed customer needs and delegated tasks to employees for optimal coverage.

Kept home department home furnishing end caps
full and impactful.
made sure that merchandisers in home area were
stocking by company standards.
Made sure new hires were trained properly
made sure proper EAS tagging was used and done
correct.
made sure department was to company standards.
Interacted with manager and district managers on
opportunities of merchandise display to improve sales.
Controlled inventory levels.

Ensured hassle-free consumer experience.
Improved work process by studying and implementing
required procedures.
Answered all consumer questions in friendly and
knowledgeable manner.
Worked with accuracy and attention to detail.
Communicated with team to assess effectiveness
of company's growth strategies.
Trained new employees and provided ongoing individual
training to maintain staff accountability.
Greeted visitors or callers and handled their inquiries or
directed them to appropriate persons according to
their needs.

Encouraged staff to achieve their best, resulting in
greater productivity.
promoted from markdown lead

Did daily safe counts

counted register bags and made deposits

Did all on boarding task for operations manager

new hire orientations

Offered hands-on assistance to customers, assessing
needs and maintaining current knowledge of consumer
preferences.
Plan and direct activities such as sales promotions,
coordinating with other department heads as required.
Always made sure department stayed to store standard.

assigned work areas for markdown team members

made sure that accuracy and scans were to company standard

Made sure clearance was staged and signed by company standard

We did all the markdowns for entire store.

ability to read markdown reports

good accuracy and fast scanner

staged the clearance merchandise in correct clearance areas