Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Hawkins

Temple Hills,MD

Summary

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

Overview

17
17
years of professional experience

Work History

Manager

Home Away From Home
Washington, D.C.
01.2010 - Current
  • Determines the status of applicants for assistance by completing applicant research/background checks
  • Analyze information according to establish procedures and provide referrals if necessary to the appropriate assistance and/ or community resources
  • Give prescriptions medications to residents as ordered and prescribed by physicians
  • Perform home management tasks, including housekeeping, laundry services, ordering and storing medical supplies
  • Responsible for accounts receivable and payable

Zone Lead

Amazon
Fairfax, VA
03.2022 - 01.2023
  • Ensure consistent execution of inventory workflow processes, helping associates with standard operating procedures
  • Act as a floor leader for associate questions and customer escalations
  • Support associate onboarding and provide ongoing process training as needed
  • Contribute to continuous improvement by identifying and communicating barriers to success
  • Work with a manager to maintain the high quality and safety standard.
  • Troubleshoot customer issues, modeling desired behavior for the team and escalating to a manager as needed
  • Receive, stock, and replenish product
  • Use systems to scan, process, and count inventory
  • Operate point-of-sale (POS) systems and handle cash
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Answered store and merchandise questions and led customers to wanted items.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Waterproofer

Prospect Waterproofing Company
Sterling, VA
03.2017 - 11.2019
  • Install installation required to secure buildings from weather elements
  • Proficient with working or alone or with a team to compete various tasks
  • Handle hazardous chemicals safely
  • Experience with but not limited to power tools including pallet jack, forklifts
  • Maintain show work areas in a safe, clean operating condition and apply good housekeeping practices throughout the facility at all times
  • Performed general maintenance on interior and exterior of buildings and common areas
  • Assists in training other members of the Service Team when necessary
  • Completes routine service requests to assure the highest quality customer service satisfaction.

Coordinator

George Washington University Law School
Washington, C.
05.2013 - 12.2018
  • Stored and managed integrity reports of all law students
  • Approved and scheduled all rooms inside the law school facilities
  • Assisted in managing staff participation in all conference aspects
  • Managed a team by giving them instructions and layouts of how each room was to be arranged according to requests
  • Ensured property and evidence were received, stored and released while maintaining the chain of custody and other legal requirements
  • Released property to the rightful owner after ensuring proper authorization for release.

Warehouse Stocker

Costco Wholesale
Brandywine, MD
06.2007 - 11.2009
  • Responsible for receiving and stocking various departments of the warehouse in five hours or less
  • Responsible for janitorial services for building including but limited to sales floor, freezers, restrooms and hazardous spills
  • Conducted inventory for warehouse merchandise
  • Safely operated electric and manual pallet jacks
  • Read blueprints and floor plans in order to independently execute directives given by the supervisor
  • Extended excellent customer service
  • Multitasked efficiently and worked well with team members

Education

High School Diploma -

Oxon Hill High School
Oxon Hill, MD

Skills

  • Relationship building
  • Team building
  • Brand management
  • Lead generation
  • Project management
  • Sales Techniques
  • Staff development

Timeline

Zone Lead

Amazon
03.2022 - 01.2023

Waterproofer

Prospect Waterproofing Company
03.2017 - 11.2019

Coordinator

George Washington University Law School
05.2013 - 12.2018

Manager

Home Away From Home
01.2010 - Current

Warehouse Stocker

Costco Wholesale
06.2007 - 11.2009

High School Diploma -

Oxon Hill High School

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Kevin Hawkins