Detail-oriented and dedicated quality assurance professional with over 4 years of experience in the human and health services sector, specializing in dental insurance. Proven expertise in auditing claims, enuring compliance regulatory standards, and improving operational efficiency. Adept at identifying process gaps, implementing corrective actions, and collaborating with cross-functional teams to uphold the highest standards of care and service. Strong analytical skills and a commitment to accuracy and continuous improvement drive consistent results in quality assurance and compliance initiatives.