Sakinah S. Mooney
Dorchester,MA
Summary
Dynamic Care Transitions Coordinator at Eliot Community Human Services, skilled in crisis intervention and telehealth management. Proven track record in enhancing patient care through effective communication and comprehensive assessments, successfully managing high utilizers of emergency services. Committed to compassionate care and quality improvement in healthcare navigation.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Care Transitions Coordinator
Eliot Community Human Services
01.2023 - Current
- Monitor Hospitalizations for Medical and Psych Emergency and Inpatient utilization;
- Manage members picked from the hospitalizations list, daily;
- LIVE tracking through PatientPing (Bamboo) and CMD Collective Medical Database;
- Telehealth outreach;
- Engagement and collaboration with the member or care team, toward BHCP enrollment, discharge planning, Complete and update Comprehensive assessment and documentation;
- Complete and update Care Plans;
- Develop a FUD report for the member’s Care Manager;
- Alert Nurses of Med Reconciliation(s);
- Archive the member, until the next ED event;
- Attach Events to relevant activity note(s).
Behavioral Health Care Manager and HI Liaison to CSPECH
Eliot Community Human Services
01.2022 - 01.2023
- Monthly and Quarterly visits with each member;
- Managed 45 to 63 High utilizer of Emergency room visits;
- Cold-call outreach to active ED utilizers for BHCP care management;
- Completed and update Comprehensive assessment and documentation;
- Completed and updated the member Care Plan;
- Managed the member’s PIF, Care Team(s) and informal contacts;
- Outsourced and managed referrals(Events);
- Attach Events to relevant activity note(s).
- Inform the member of benefits, from the ACO or MCO.
Health Outreach Worker
Commonwealth Care Alliance
01.2020 - 01.2022
- Work within the Interdisciplinary team of Nurses, Clinicians, CBH. CNP, APC, Clinical managers and Directors;
- Remain updated with Healthstreams LMS training, in attendance a priority community and education forums, webinars, lectures;
- Attend mandatory daily and weekly huddles, case conferences and lectures;
- Accept referrals, reviewed chart identifiers;
- Provide Interpreter Services when applicable;
- Maintain high level collateral engagements.
- Catlyn Finlay 857-443-9804
Independent Consultant
Community Support Programs
Boston, MA
01.2010 - 01.2020
- Provided, created and referred clientele for sobriety maintenance and mental health care;
- Developed medical chart, notes and other documentation
- Created a comprehensive and chronological plan and implemented treatment plan;
- Transported clients to scheduled appointments with doctors, physicians, court, housing, benefits.
ENT Surgical Liaison
Boston Medical Center
Boston, MA
01.2000 - 01.2002
- Scheduled surgeries for Chair of ENT, Allergy Specialist, Sinus specialist and Rhinoplasty surgeon;
- Designated resident doctors for surgery with Head Surgeon;
- Coordinated pre-op appointments, primary care referrals, surgery date and time and post op appointment;
- Directed contact with surgical department staff for smooth transition for surgeons and patients.
- Beth Hagan 617-414-4639
Education
Associates of Applied Sciences -
Gibbs College of Boston
Massachusetts02.2004
Associate of Science - Public Relations, International Business, Marketing Internship
American InterContinental University
London03.2003
Some College (No Degree) - Human Services, Concentration in Criminal Justice
Springfield College of Human Services
SomervilleSome College (No Degree) - Social and Human Services Certificate
Roxbury Community College
Roxbury, MABachelor of Science - Psychology
Cambridge College
CambridgeSkills
- Leadership and management
- Organizational planning
- Compassionate care
- Professional development
- Microsoft Office proficiency
- Event coordination
- Vendor management
- Scheduling expertise
- Patient assessment and planning
- Telehealth management
- Medication reconciliation
- Referral management
- Interdisciplinary collaboration
- Crisis intervention
- Effective communication
- Problem-solving skills
- Time management
- Training and mentoring
- Healthcare navigation
- Clinical documentation
- Quality improvement
Certification
- Social and Human Services, RCC
Languages
English
Professional
INTERNSHIP
The Newspaper Society, London 1/2003–3/2003, Completed Public Relations, International Business, Marketing Internship
Timeline
Care Transitions Coordinator
Eliot Community Human Services
01.2023 - Current
Behavioral Health Care Manager and HI Liaison to CSPECH
Eliot Community Human Services
01.2022 - 01.2023
Health Outreach Worker
Commonwealth Care Alliance
01.2020 - 01.2022
Independent Consultant
Community Support Programs
01.2010 - 01.2020
ENT Surgical Liaison
Boston Medical Center
01.2000 - 01.2002
Associates of Applied Sciences -
Gibbs College of Boston
Associate of Science - Public Relations, International Business, Marketing Internship
American InterContinental University
Some College (No Degree) - Human Services, Concentration in Criminal Justice
Springfield College of Human Services
Some College (No Degree) - Social and Human Services Certificate
Roxbury Community College
Bachelor of Science - Psychology
Cambridge College
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