Passionate about enhancing mental well-being, I leveraged my substance abuse knowledge and de-escalation techniques at Eva’s Village to significantly improve resident care. Skilled in building trust and promoting safety, in mental health awareness and professional boundaries has consistently fostered positive outcomes in challenging environments.
Overview
11
11
years of professional experience
Work History
Residential Aide
Eva’s Village
09.2023 - Current
Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication
Responsible for answering the phone, relaying calls, and taking massage
Responsible for urine testing and recording of tests and results.
Maintain communication log and sign in and out sheet.
Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
Improved residents'' quality of life by providing compassionate care and assistance with daily activities.
Behavioral Assistant
Newark Renaissance House
04.2018 - Current
Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
Monitored and documented client progress toward meeting goals and objectives.
Facilitated group counseling sessions to help clients address issues of substance abuse, anger management and interpersonal relationships.
Enforced policies and safety standards through building and room rounds.
Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
Residential life associate
Straight and Narrow
01.2017 - Current
Assistance residents during all movements
Monitored and documented client progress toward meeting goals and objectives.
Managed crisis situations effectively, ensuring the safety of all residents while adhering to established protocols.
Ensured safety and security within the household by monitoring entrances and exits during designated hours.
Conducted regular head counts to maintain accurate records of inmate population and location within the facility.
Prepared reports to document incidents and violations.
Administered drug tests to residents
Mental Health Technician
Kempsville Center For Behavioral Health
10.2022 - 09.2023
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
Mentor
Together Lives Change
09.2020 - 10.2022
Enhanced mentee performance by providing personalized guidance and support.
Developed trust-based relationships with mentees through active listening and empathetic communication.
Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.
Monitored mentee performance consistently, identifying areas of improvement and adjusting mentorship approaches accordingly.
Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
Assisted youth with homework assignments, sports, and fitness, art and literacy.
Provided resources to support students in achieving career goals.
Facility Coordinator
Integrity House I
10.2016 - 06.2017
Facilitated group therapy sessions for diverse clientele, promoting peer support and healthy coping mechanisms
Conducted regular head counts to maintain accurate records of residents and location within the facility.
Prepared reports to document incidents and violations.
Document residents behavior and activities in logbooks.
Provided assistance and guidance to residents regarding daily activities.
Administered drug tests to residents
Established positive working relationships and maintained boundaries with residents
Facility monitor
New Jersey Association on Correction
11.2013 - 08.2016
Connected clients with essential social services such as housing assistance, financial aid, and mental health counseling.
Developed individualized safety plans for clients, resulting in increased personal security and autonomy.
Conducted thorough case assessments, ensuring the appropriate allocation of resources and referrals for each client.
Provided crisis intervention services, reducing trauma symptoms among victims in immediate need.
Enhanced victim safety by providing comprehensive support services and resources.