Sakirah DeVaughn
Augusta,US
Summary
Healthcare professional with a strong background in patient care, care coordination, and medical office operations. Known for building meaningful relationships, communicating effectively, and providing exceptional service. Eager to bring my skills to a client-focused healthcare organization.
Overview
1
1
year of post-secondary education
20
20
years of professional experience
Work History
Medical Assistant
Augusta Gastrointestinal Specialists
Augusta, GA
02.2026 - 07.2026
- Roomed patients and obtained vital signs (blood pressure, pulse, temperature, height, weight, oxygen saturation).
- Documented chief complaints, medical history, allergies, and medications in the EMR.
- Provided patient education on colonoscopy preparation, medications, and follow-up care to promote understanding and compliance.
- Verified insurance coverage and obtained prior authorizations when needed.
- Assisted with obtaining prior authorizations for diagnostic testing and specialty procedures.
- Scheduled diagnostic imaging and procedures, including X-rays, Upper GI Series, MRCP, and flexible sigmoidoscopies.
- Coordinated medical and cardiovascular clearances prior to procedures and surgeries.
- Communicated with physicians, specialists, and patients to coordinate timely care and follow-up.
- Utilized ICD-10 diagnostic codes and CPT procedure codes to support scheduling, referrals, and insurance authorization.
Certified Phlebotomist
Piedmont Hospital of Augusta
Augusta, GA
06.2025 - 01.2026
- Executed outpatient blood collection and patient services, ensuring accuracy and compassion.
- Draw blood through venipuncture and capillary methods for routine and specialty tests.
- Conduct Point of Care Testing (POCT) and handle specialty blood work.
- Document all patient encounters and specimen collections using EPIC electronic medical record (EMR) software.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Delivered comprehensive inpatient care across all hospital floors, including cardiology, vascular, med-surg, and specialty units.
CUSTOMER SERVICE REPRESENTATIVE & PHLEBOTOMIST
Grifols Plasma Center
Augusta, GA
06.2020 - 11.2024
- Responsible for efficient and effective collection of plasma from donors by venipuncture, monitoring pheresis process and following standard operating procedures.
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Engaged in quality assurance and competency assessment.
- Verified patients' identification for proper sample collection.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
MARKETING ASSISTANT
Southern Siding & Window Company
Augusta, GA
06.2018 - 05.2020
- Conducted high-volume outbound cold calls to generate new business opportunities and qualify leads.
- Managed inbound customer inquiries, providing product information and scheduling consultations.
- Sold residential windows, siding, and gutter solutions by identifying customer needs and recommending appropriate products.
- Built strong customer relationships, contributing to increased sales and customer retention.
- Resolved complex customer concerns and complaints with professionalism, de-escalating issues and maintaining customer satisfaction.
- Recognized for dedication to customer service and became a primary point of contact for escalated customer concerns.
- Demonstrated strong communication, negotiation, and relationship-building skills in a fast-paced sales environment.
MENTAL HEALTH DIRECT SUPPORT PROFESSIONAL
Cohmar
Philadelphia, PA
02.2014 - 07.2015
- Assisted with all daily living, organized medications and performed blood pressure and vital signs.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Performed light housekeeping duties to maintain a clean and safe living environment for residents.
- Administered medications
- Documented client progress and treatment outcomes in confidential files to ensure continuity of care.
- Collaborated with mental health professionals to provide consistent care and reduce treatment diversions.
- Escorted residents to and from workshops
- Built rapport with patients and families while delivering compassionate service
MEDICAL ASSISTANT
Park Side Family Medicine - Clinicals
Philadelphia, PA
01.2013 - 03.2013
- Documented vital signs and health history to support accurate patient assessments in clinic and hospital environments.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
LIFE ENRICHMENT MANAGER
Sunrise Assisted Living
Playa Vista, CA
09.2006 - 07.2011
- Enhanced resident socialization by implementing diverse fun, educational, and family-oriented activities.
- Developed tailored one-on-one programs for residents unable to participate in group settings, ensuring engagement and inclusion.
- Coordinated zoo trips, shopping excursions, and religious worship opportunities, enriching residents' experiences and fostering community connections.
Education
Pre- Nursing - LPN Program Candidate
Augusta Technical College
Augusta, GA 01.2026 - 07.2026
Some College (No Degree) - Phlebotomy
Tender Care Training LLC
Augusta , GA 01.2020 - 04.2020
Some College (No Degree) - Medical Assistant
Harris School of Business, Upper Darby Campus
Upper Darby, PAMEDICAL ASSISTANT REFRESHER COURSES IN MEDICAL ASSISTING - Medical Assistant
Breath Of Life Training
Martinez, GA, USDIPLOMA IN GENERAL EDUCATION -
Martin Luther King High School
Philadelphia, PASkills
- Venipuncture and capillary blood collection
- Specialty blood test collection
- Point of Care Testing (POCT)
- Inpatient & outpatient patient care
- EMR documentation
- Clinical documentation
- Infection control knowledge
- High-volume time management
- Patient-centered communication
- Phlebotomy
- Insurance authorizations
- Anatomy and physiology
- Dementia and Alzheimer's care
- Medical terminology
- Basic Life Support CPR Certified
Phlebotomy Certification
- Available Upon Request
Timeline
Medical Assistant
Augusta Gastrointestinal Specialists
02.2026 - 07.2026
Pre- Nursing - LPN Program Candidate
Augusta Technical College
01.2026 - 07.2026
Certified Phlebotomist
Piedmont Hospital of Augusta
06.2025 - 01.2026
CUSTOMER SERVICE REPRESENTATIVE & PHLEBOTOMIST
Grifols Plasma Center
06.2020 - 11.2024
Some College (No Degree) - Phlebotomy
Tender Care Training LLC
01.2020 - 04.2020
MARKETING ASSISTANT
Southern Siding & Window Company
06.2018 - 05.2020
MENTAL HEALTH DIRECT SUPPORT PROFESSIONAL
Cohmar
02.2014 - 07.2015
MEDICAL ASSISTANT
Park Side Family Medicine - Clinicals
01.2013 - 03.2013
LIFE ENRICHMENT MANAGER
Sunrise Assisted Living
09.2006 - 07.2011
Some College (No Degree) - Medical Assistant
Harris School of Business, Upper Darby Campus
MEDICAL ASSISTANT REFRESHER COURSES IN MEDICAL ASSISTING - Medical Assistant
Breath Of Life Training
DIPLOMA IN GENERAL EDUCATION -
Martin Luther King High School