Timeline

Work History

Overview

Education

Skills

Summary

Hi, I’m

Sakiru Olatunji

Facilities Utility specialist

Hanover Park,IL

Timeline

Senior Customer Service Associate

AutoZone

06.2019 - Current

Ilara Community High School

High School Diploma

02.1993 - 05.1999

Work History

AutoZone
Streamwood, IL

Senior Customer Service Associate

06.2019 - Current

Job overview

Used critical thinking to break down problems, evaluate solutions and make decisions.
Applied effective time management techniques to meet tight deadlines.
Developed strong communication and organizational skills through working on group projects.
Demonstrated respect, friendliness and willingness to help wherever needed.
Proven ability to learn quickly and adapt to new situations.
Managed time efficiently in order to complete all tasks within deadlines.

Overview

4

years of professional experience

6

years of post-secondary education

Education

IlaraCommunity High School
Nigeria

High School Diploma

02.1993 - 05.1999

University Overview

Honor Roll [Semester and Year]
[Scholarship Name] Scholarship Recipient

Skills

Promotions Programs
Coaching and Mentoring
Information Updates
Telephone Etiquette

Training and Development
Customer Complaint Management
Order Management
Solution Planning

Summary

Resolution-minded [Job Title] with [Number] years of experience solving complex product defects, refunds and stock deficiencies. Team-oriented supervisor motivating employees to take ownership of respective roles. Service-desk specialist handling large volumes of guests with professionalism and enthusiasm.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.