Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Sakita Joyner

Ewing

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities, and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Store Manager

Dollar General
Ewing
04.2023 - Current
  • Coordinated weekly staff schedules.
  • Performed regular price checks to ensure competitive pricing.
  • Provided exceptional customer support to enhance overall satisfaction.
  • Enhanced workplace safety and productivity by addressing operational issues.
  • Monitored inventory to maintain stock levels.
  • Instructed team members on routine procedures.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Resolved customer complaints in a timely manner.

Receptionist

John Hopkins Bayview Medical Center
Baltimore
06.2019 - 04.2023
  • Maintained account information by updating and recording customer details.
  • Aided multiple departments through efficient document preparation and accurate data entry.
  • Received calls, recorded messages, and routed them to proper personnel.
  • Conveyed documents to customers via email, mailing, and fax.
  • Greeted visitors with professionalism and directed them to appropriate staff.
  • Facilitated effective time management by setting client appointments and organizing office activities.
  • Scheduled and confirmed appointments.
  • Oversaw distribution of incoming mail, handling courier services efficiently.
  • Delivered outstanding customer service consistently during interactions with internal and external customers.

Administrative Assistant

Maximum Protective Services
Catonsville
09.2015 - 06.2019
  • Utilized Microsoft Excel to design record-keeping documentation.
  • Coordinated appointment scheduling between clients, customers, and internal teams.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Greeted visitors and provided general information about the company.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.

Education

Bachelor - Psychology

Walden University
Maryland
05.2027

Skills

  • Data analysis
  • Customer service
  • Time management
  • Team building
  • Leadership
  • Personnel development
  • Work Planning and Prioritization
  • Inventory control
  • Delegating work
  • Bank and safe deposits
  • Accurate money handling
  • Store opening and closing procedures
  • Problem-solving
  • Reliable

Certification

  • CNA
  • Driver's License
  • CPR Certification

References

References available upon request.

Timeline

Store Manager

Dollar General
04.2023 - Current

Receptionist

John Hopkins Bayview Medical Center
06.2019 - 04.2023

Administrative Assistant

Maximum Protective Services
09.2015 - 06.2019

Bachelor - Psychology

Walden University

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Sakita Joyner