Sakshi Bagri
Hoffman Estates,Illinois
Summary
Positive and upbeat Front Desk Assistant successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning and communication skills.
Hardworking Hostess, offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload. Successful in teaching junior employees how to maximize performance.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Bombay Chopsticks By India House
Hoffman Estates, IL
08.2022 - 01.2024
- Assisted customers with questions, complaints, and issues regarding their purchases or accounts.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Answered numerous calls per shift to assist with customer questions and concerns.
- Balanced cash drawers at the end of each shift.
- Provided excellent customer service by anticipating customer needs.
- Accommodated guests with children and special needs to promote comfortable dining experience.
- Answered phones promptly to record and confirm reservations.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Karate Coach
The Wild Fighters Dojo
India
12.2021 - 05.2022
- Encouraged players with positive reinforcement during game play or practice sessions.
- Researched opponents' strengths and weaknesses prior to games in order devise effective game plans.
- Attended coaching clinics or workshops in order to stay up-to-date on industry trends.
- Analyzed performance data to identify areas of improvement for individuals or teams.
- Developed practice plans tailored to individual needs as well as team development requirements.
- Completed day-to-day duties accurately and efficiently.
- Love to work with kids.
Education
Associate of Applied Science - Law Enforcement
William Rainey Harper College
Palatine, IL01-2025
High School Diploma -
Uttarakhand Public School
India04-2022
Skills
- Reservations Coordination
- Dining Crew Workflow Optimization
- Table Setting Arrangements
- Menu Memorization
- Guest Relations Management
- Active Learning
- Check Payment Processing
- Menu Knowledge
- Cash Handling
- Recruiting and Interviewing
- Inquisitive
- Communicative
- Leadership skills
Languages
Hindi
Native/ Bilingual
English
Full Professional
Punjabi
Limited
Spanish
Elementary
Accomplishments
- Karate Gold Medalist in National level and International level.
- Black-belt holder in Karate.
- Won many medals in Track and field events.
Affiliations
- Volunteering - Worked as a Math volunteer/ tutor in high school.
- Worked as an Asst.Manager.
- Worked as the Karate Coach in India.
Timeline
Restaurant Hostess
Bombay Chopsticks By India House
08.2022 - 01.2024
Karate Coach
The Wild Fighters Dojo
12.2021 - 05.2022
Associate of Applied Science - Law Enforcement
William Rainey Harper College
High School Diploma -
Uttarakhand Public School
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