Summary
Overview
Work History
Education
Skills
Timeline
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Sakshi Pramod Jadhav

Harrison,NJ

Summary

Results-driven professional with 3+ years of experience across marketing, operations, and cross-functional coordination. Skilled in leading channel-focused initiatives, optimizing workflows, and aligning project deliverables with business goals. Strong background in stakeholder communication, KPI tracking, and customer experience across tech, retail, and healthcare sectors.

Overview

5
5
years of professional experience

Work History

Media Coordinator (Marketing Program Coordinator)

ADCO Electrical
New York, NY
01.2025 - 06.2025
  • Executed integrated marketing initiatives across digital and in-person channels, driving brand visibility, and enhancing retail engagement.
  • Built campaign trackers and reporting frameworks in Excel, Google Sheets, and Monday.com to monitor KPIs, share insights, and flag execution risks.
  • Collaborated with engineering, technical, and leadership teams to define channel-specific requirements, timelines, and ensure consistent messaging.

Operations Team Leader (Project Coordinator)

Tech Mahindra
Mumbai, India
02.2023 - 08.2023
  • Led daily operations for a digital consultation platform, managing a 10-member team to deliver consistent customer-facing support across video and chat channels.
  • Developed SOPs, onboarding materials, and quality benchmarks to ensure operational readiness across staffing, compliance, and engagement workflows.
  • Partnered with QA, training, and client teams to implement service improvements, reducing resolution time by 25% and improving partner and end-user satisfaction.

Operations Team Leader

IKS Health
Mumbai, India
07.2021 - 08.2022
  • Led a team of revenue analysts, managing daily operations, task prioritization, and SOP adherence to ensure efficient workflows and timely claim resolution.
  • Conducted one-on-one coaching, audits, and performance reviews with QA/training teams to improve accuracy, compliance, and productivity.
  • Oversaw team scheduling, attendance tracking, and workload distribution to minimize shrinkage, optimize resource allocation, and meet performance targets.

Revenue Cycle Analyst

IKS Health
Mumbai, India
06.2020 - 07.2021
  • Identified denial patterns, resolved high-volume claim backlogs (reduced from 14,000 to 6,000), and supported revenue recovery efforts.
  • Delivered process training as an SME for onboarding analyst batches, and collaborated with clients to prioritize high-impact accounts for faster payment resolutions.

Education

Master of Science - Management

New Jersey Institute of Technology
Newark, NJ
05-2025

Bachelor of Science - Information Technology

Pillai College of Arts, Commerce And Science
Mumbai, India
03-2020

Skills

  • Channel Marketing and Program Execution
  • Retail and Event Marketing Strategy
  • Campaign development and execution
  • Partner and stakeholder communication
  • Project Planning and Delivery
  • Cross-Functional Collaboration
  • Market Insights and Performance Reporting
  • Data Analysis and KPI Tracking
  • Process Improvement and Operational Readiness
  • Tools: Tableau, MS Project, JIRA, Mondaycom, and Google Workspace

Timeline

Media Coordinator (Marketing Program Coordinator)

ADCO Electrical
01.2025 - 06.2025

Operations Team Leader (Project Coordinator)

Tech Mahindra
02.2023 - 08.2023

Operations Team Leader

IKS Health
07.2021 - 08.2022

Revenue Cycle Analyst

IKS Health
06.2020 - 07.2021

Master of Science - Management

New Jersey Institute of Technology

Bachelor of Science - Information Technology

Pillai College of Arts, Commerce And Science

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