Sakshi Singh
Student
Salt Lake City,UT
Overview
5
5
years of professional experience
1
1
Certification
Work History
Technical Consulting Engineer II
Cisco Systems, Inc.
Bangalore, Karnataka
02.2021 - 07.2022
- Interview, mentor, train and manage interns and new hires.
- Escalation engineer of Cisco TAC backbone team.
- Provide proactive network & capacity and optimization services to large Enterprise and Service Provider environments on Cisco Enterprise Products - Catalyst Switches, Nexus switches, Cisco Routers.
- Lifted many latency-related issues where goal was to achieve maximum efficiency and operational uptime
Technical Consultant Engineer
Cisco Systems, Inc.
Bangalore, Karnataka
08.2017 - 02.2021
- Worked on 4000+ TAC service requests involving wide variety of issues with multiple vendors.
- Collaborated with many global clients to resolve the complex issues of VLANs, inter-VLAN routing, STP,
RSTP, MST, port aggregation & Layer 2 security (DHCP snooping, Private VLAN etc), QOS, Multicast. - Analyzed Root cause for outages and discussed lessons accomplished and mitigation plans with stakeholders
- Ensured correct working protocols with respect to installation, configuration and troubleshooting in Lab environment.
- Troubleshooting critical networks in live production environment involving cutting-edge technologies
and platforms like catalyst 2k,3k,4k,6k,9k, industrial switches, small business switches, Cisco ISR, Cisco ASR and Cisco 1100 Series Router. - Installation, Configuration, and support / IOS upgrade (CISCO routers, Switches)
- Gained in depth knowledge about Routing and switching technologies.
Network Intern
Network Bulls
Gurgaon, New Delhi
10.2016 - 04.2017
- Installed and maintained data and voice circuits through routers, switches, and WAN devices.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Set up hardware and software in optimal configurations to meet network performance requirements.
Education
Master of Science - Computer Networks & Security And Cybersecurity
University of Utah
Salt Lake City, UT06.2024
Bachelor of Technology - Computer Science
Dr. APJ Abdul Kalam Technical Univerisity
India06.2016
Skills
- Networking: TCP/IP Stack; OSI Model; Linux Administration; Enterprise Routing & Switching (EIGRP, OSPF, BGP, MPLS, STP, VLAN), VPN; Firewall; AAA; Data Center Networking, Software Defined Networks, LAN, WAN, Network Configuration
- Network Security & Cybersecurity
- Troubleshooting Live environment & Technical Support and Assistance
- Programming Languages: Python, C
https://www.linkedin.com/in/sakshisingh95/
Projects
1. Migration of Cisco 6500 Catalyst Series to new Cisco 9600 Catalyst Series
- Working on reviewing the new design with respect to already running services and how downtime can be minimized with minimal impact on production.
- Migration from legacy configuration to updated command line inputs to address compliance and upgradation of commands.
- Expand hardware capabilities with respect to newer powerful box to accommodate more features and services to bring in new features to production without hampering existing ones.
2. Bug filing for Enterprise Networking
- Customer reported problem in their network/device
- Worked with client to narrow down, identify and diagnose the issue
- Reproduced the issue in the internal lab by replicating the network topology
- Filed bug with engineering with the details of issue and worked with them till the code was fixed
Certification
CCIE R&S (Written); CCNP R&S; CCNA R&S; Cisco Certified Specialist - Enterprise Core; Cisco Certified Specialist - Service Provider Core, CCIE - SP (Written) Cisco Certified Specialist - Enterprise SD-WAN Implementation Complete Python Bootcamp, The Complete Cybersecurity Course- Hacker Exposed, The Complete Cybersecurity Courses- Network Security, WCNA, CCNA Security.
https://www.credly.com/users/sakshi-singh.828cb0d5/badges
Timeline
Technical Consulting Engineer II
Cisco Systems, Inc.
02.2021 - 07.2022
Technical Consultant Engineer
Cisco Systems, Inc.
08.2017 - 02.2021
Network Intern
Network Bulls
10.2016 - 04.2017
Master of Science - Computer Networks & Security And Cybersecurity
University of Utah
Bachelor of Technology - Computer Science
Dr. APJ Abdul Kalam Technical Univerisity
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