Summary
Overview
Work History
Education
Skills
Languages
Personal Information
References
Other Information
Timeline
AccountManager
Salah Ahmad Sada

Salah Ahmad Sada

HR & Administrative Manager
doha,Qatar

Summary

Dynamic leader with a proven track record at Itcan Dental Center, excelling in organizational development and employee relations. Spearheaded HR innovations, enhancing employee satisfaction and retention, while leveraging digital marketing expertise and strategic planning skills. Achieved significant improvements in internal communications and team dynamics, demonstrating exceptional leadership and problem-solving abilities.

Overview

31
31
years of professional experience

Work History

HR & Administrative Manager

Itcan Dental Center
12.2023 - Current
  • Restructuring employees
  • Developing operating systems
  • Developing Administrative system
  • Prepared job descriptions and task lists for all jobs
  • Create and manage a digital marketing department
  • Prepared policies and regulations for purchasing
  • Facilitated conflict resolution sessions between employees, resulting in improved workplace relationships and reduced turnover rates due to unaddressed grievances.
  • Developed training programs for managers, resulting in improved leadership skills and stronger team dynamics within the organization.
  • Enhanced internal communication by developing an effective intranet platform, allowing employees to access essential information easily.
  • Managed a team of HR professionals, ensuring timely completion of tasks and excellent customer service for all employees.
  • Collaborated with senior management to develop succession planning strategies, ensuring long-term stability and growth within the organization.
  • Improved employee retention rates by designing comprehensive onboarding programs for new hires.
  • Oversaw payroll administration, guaranteeing timely payments while minimizing errors through efficient system management.
  • Increased employee satisfaction by conducting regular surveys and addressing concerns promptly with targeted initiatives.
  • Streamlined HR processes by implementing new software systems to improve efficiency and reduce paperwork.
  • Managed annual performance review cycles, providing valuable insights into employee strengths and areas for improvement while aligning individual goals with organizational objectives.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Identified and implemented appropriate strategies to increase employee satisfaction and retention.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Recruited top talent to maximize profitability.
  • Distributed employee engagement surveys to identify areas of improvement.

Administrative & HR Manager

First Dental Center
10.2019 - 10.2022
  • Create a digital HR system
  • Create a statistical system
  • Create a marketing department
  • Restructuring administrative and financial work
  • Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
  • Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.

Manager and authorized signatory

Mr. Ali Al-Suwaidi Companies
09.2002 - 01.2017
  • I created and managed Madina Dental Center, 2002 - 2016, 4 branches
  • (Create the project, Recruit employees, develop the center, I grew the Center through the opening of new branches, making branding & marketing)
  • I crated and Managed Al-Qaswa’a Const
  • Comp., 2006 - 2016
  • (Recruit engineers and workers, purchasing system, real estate purchase, real estate development, sales supervision, administrative affairs, inventory management, developed ordinary workers into skilled workers)
  • I created Nertobite Food Factory, 2011 - 2016
  • (Responsible for all government authorizations and licensing, recruit engineers and employees, create marketing department, create purchase department, branding & marketing, equip factory, quality control system, assisted management by providing support and advice)
  • I created Al-Kanana for Trading and Distribution of Vegetables and Fruits, 2014 - 2016
  • (Responsible for all government authorizations and licensing, recruit engineers and employees, assisted management by providing support and advice, support in marketing planning, support in developing)

Executive Director

Al-Riyadh Alkhadra’a Company for Agricultural Fertilizers Manufacturing and Trading
10.1997 - 05.2002

Director

Dar Al-Jawhari Publishing and Distribution Company
12.1993 - 09.1997

Education

Bachelor Degree - Business Administration

University of Science and Technology
01.2009

Skills

  • Organizational and Planning Skills
  • Communication and Interpersonal Skills
  • Leadership Skills
  • Technical Skills
  • Problem-Solving and Decision-Making Skills
  • Strategic Thinking and Planning
  • Creativity and Innovation
  • Analytical and Data-Driven Skills
  • Digital Marketing Expertise
  • Customer Relationship Management
  • Legal and Compliance Knowledge
  • Talent Acquisition and Management Skills
  • Employee Relations Skills
  • Financial skills
  • Personal skills
  • Human Resources Operations
  • Training and mentoring
  • Microsoft Office proficiency
  • Leadership Development
  • Employee Relations
  • Staff Management
  • Microsoft Office and Docusign
  • Training development
  • Recruitment and selection
  • Policy Enforcement
  • Organizational Development
  • Recruitment Strategies
  • Employee Handbook Development
  • Talent Acquisition
  • Benefits Administration
  • Payroll coordination
  • Risk Management
  • Records Management
  • Employee Retention
  • Talent management
  • Internal Communications
  • Payroll Administration
  • Job Analysis
  • Training programs
  • Online position posting
  • Career Development
  • Workforce Planning
  • Corrective Action Planning
  • Personnel Recruitment
  • Succession Planning
  • Employment law
  • Labor Relations
  • System Development
  • HR leadership
  • Benefits programs
  • Labor law compliance
  • HR guidance
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Multitasking
  • Multitasking Abilities
  • Decision-Making
  • Performance Appraisals
  • Leadership Training and Development
  • Health and safety compliance
  • Human Resources Department Processes
  • Task Prioritization
  • Self Motivation

Languages

Arabic
Bilingual or Proficient (C2)
English
Upper intermediate (B2)

Personal Information

  • Date of Birth: 11/28/69
  • Nationality: Jordanian

References

  • Dr. Hamza Al-Nsour, 66320006
  • Dr. Jehad Ghzaiel, 66676798
  • Eng. Samer Okasha, 55528743
  • Mr. Abdul Haleem Saleh, 55042563

Other Information

Holding Qatari Driving license

Courses:

· The secrets of success course, Dr. Najeeb Al-Refa’e (2002).

· How to be creative course, Dr. Najeeb Al-Refa’e (2002).

· Effective and influential communication course, Dr. Najeeb Al-Refa’e (2002).

· Creative teaching skills, Dr. Najeeb Al-Refa’e (2002).

· ICDL course 2003.

Timeline

HR & Administrative Manager

Itcan Dental Center
12.2023 - Current

Administrative & HR Manager

First Dental Center
10.2019 - 10.2022

Manager and authorized signatory

Mr. Ali Al-Suwaidi Companies
09.2002 - 01.2017

Executive Director

Al-Riyadh Alkhadra’a Company for Agricultural Fertilizers Manufacturing and Trading
10.1997 - 05.2002

Director

Dar Al-Jawhari Publishing and Distribution Company
12.1993 - 09.1997

Bachelor Degree - Business Administration

University of Science and Technology

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Salah Ahmad SadaHR & Administrative Manager