Salame Khalid
Dubai,UAE
Summary
Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.
Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
BBS MALL
05.2021 - 10.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Greeted visitors warmly, creating positive first impression of organization.
Sales Assistant
Mohamed Shop
04.2021 - 05.2023
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Assisted customers in locating products and provided detailed information to enhance shopping experience.
- Processed sales transactions accurately, handling cash and card payments efficiently.
Retail Sales Associate
Mohamed Shop
02.2016 - 05.2017
- Resolved customer queries using active listening and problem-solving skills.
- Shared new products and promotions with customer to encourage sales.
- Met sales targets through proactive promotion and excellent customer service.
- Handled customer returns, refunds and exchanges at customer service desk.
- Built and maintained positive relationships with customers to encourage repeat business.
Education
Certificate - accounting and management skills
STAR INSTITUTE OF PROFESSIONALS
2024
Certificate - Salesmanship
STAR INSTITUTE OF PROFESSIONALS
2023
Certificate - Computer Application
Mewa Vocational Training Center
2022
Certificate of Higher Education - Secondary Education High School
SERANI HIGH SCHOOL
2021
Certificate Of Primary Education - Primary Education
QUBAA PRIMARY SCHOOL
2007
Skills
- Data entry
- Cash handling
- Office administration
- Customer service
- Listening skills
- Office management
Education
other,other,other,other,other
Languages
English
Full Professional
Hindi
Limited Working
Arabic
Limited Working
Timeline
Front Desk Receptionist
BBS MALL
05.2021 - 10.2024
Sales Assistant
Mohamed Shop
04.2021 - 05.2023
Retail Sales Associate
Mohamed Shop
02.2016 - 05.2017
Certificate - Salesmanship
STAR INSTITUTE OF PROFESSIONALS
Certificate - Computer Application
Mewa Vocational Training Center
Certificate of Higher Education - Secondary Education High School
SERANI HIGH SCHOOL
Certificate Of Primary Education - Primary Education
QUBAA PRIMARY SCHOOL
Certificate - accounting and management skills
STAR INSTITUTE OF PROFESSIONALS
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