Summary
Overview
Work History
Education
Skills
Timeline
Generic

Salean Duran

Haysville,KS

Summary

Dynamic and dedicated professional with extensive experience in customer service at Goodwill Store. Proven ability to enhance customer satisfaction through effective communication and cash handling skills. Recognized for building strong customer relationships and collaborating with team members to achieve sales targets, demonstrating reliability and a strong work ethic. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

4
4
years of professional experience

Work History

Cashier

Goodwill Store
05.2025 - Current
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Server

Sandbox
11.2024 - 04.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Cashier

Dairy Queen Grill & Chill
10.2022 - 10.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Cashier

Braum's Ice Cream & Burger Restaurant
04.2021 - 05.2021
  • Addressed customer needs and made product recommendations to increase sales.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Developed rapport and fostered brand loyalty by offering personalized service.

Education

Clinical Psychology

Goddard High School
Goddard, KS

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Team collaboration
  • Customer relations
  • Reliability and punctuality
  • Written and verbal communication
  • Attention to detail
  • Proficient in computers
  • Multitasking and organization

Timeline

Cashier

Goodwill Store
05.2025 - Current

Server

Sandbox
11.2024 - 04.2025

Cashier

Dairy Queen Grill & Chill
10.2022 - 10.2024

Cashier

Braum's Ice Cream & Burger Restaurant
04.2021 - 05.2021

Clinical Psychology

Goddard High School

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