Saleem Syed

• Collaborated with Manhattan Associates as a consultant to integrate Manhattan Active Omni (MAO) solutions, Orchestrated comprehensive MAO integrations, including Order Management, Store Inventory and Fulfillment, Customer Service and Engagement, and Retail Orders, optimizing omnichannel operations for client.
• Partnered with key organizations to seamlessly integrate MAO with external systems and services, including: Arus for Payment integration, Vertex for Tax Integration, FedEx for Address Validation, Narvar for Order Status tracking, Cheetah Email, JDA, Blue Yonder, Commerce Hub, Point Of Sale (POS) & E-commerce Platforms (ECOM).
• Managed Direct-to-Consumer implementations that incorporate DC fulfillment, CHUB fulfillment and In-store Fulfillment/Buy on-line pickup in-store capabilities across 1000+ store locations.
• Led On-site and Offshore Teams in QA and Prod Support Initiatives
• Took the lead in QA initiatives, developed and maintaining a robust QA automation framework using RestAssured, Cucumber, Selenium, and Java, It reduced the manual effort of performing regression for every code drops.
• Designed and executed comprehensive test strategies, ensuring the quality and reliability of MAO integrations.
• Worked closely with cross-functional teams, including developers, project managers, business analysts, and third-party vendors, to deliver integrated solutions on schedule and within budget.
• Contributed significantly to enhancing order management, inventory accuracy, customer engagement, and overall operational efficiency for Tailored Brands Client.

Taxation Project – Albertsons partnered with Vertex to get estimated sales tax, additional fees and taxes including crv fees, Sugar Tax, product level vs Tran level taxes at time of placing an order rather than providing the tax amount after the order is fulfilled.

• Involved in design discussions with Vertex, KPMG, SIMS, Tax Operational team.
• Partnered with KPMG and integrated the tax codes for all possible product classes, developed the Java, rest assured automation framework to compare the Historical orders with new Tax service tax amounts.
• Validate the new Enterprise Tax Service developed, involved in all key decisions.
• Coordinate with EDIS/EDM, VPOS, Cart & Checkout, Catalog teams to integrate and validate the Enterprise Tax service – End to End.

• Coordinated work at both Onsite and offshore.
• Service level automation for IBM Sterling using Rest Assured framework and TestNG as reporting tool.
• Involved in design discussions and Validation of Purchase Order & Order workflow in IBM Sterling.

Worked in different QA roles (Automation engineer till Technical QA Lead) with client Macys & Bloomingdales, witnessed the gradual growth from Legacy architecture to Micro Services, Omni Channel capabilities, migration from legacy manual deployments to CI/CD process. During my tenure with them, I have involved in major projects like Scheduled Payments ~ Partnered with CITI, Loyalty Program, Buy Online, pick up in Store, Lead the Cart and checkout teams globally, migration from Ruby framework to Cucumber Framework with Java, White box testing, service level validation using Rest Assured etc.