Saleemah Roberson

Executed driving tasks with CDL Class A vehicles, encompassing vans, trucks, and heavy machinery.

• Maintained a clean and safe bus environment for the comfort of all passengers.
• Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
• Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
• Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
• Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
• Informed passengers about route details, schedules, transfers, and fare policies as needed.
• Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
• Accepted and processed fares.
• Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
• Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
• Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
• Maintained full understanding of local roads and traffic patterns.
• Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
• Consistently met or exceeded on-time performance goals, contributing to overall system efficiency.
• Contacted dispatchers and company mechanics to report vehicle issues and other problems.
• Enhanced passenger satisfaction by providing timely and efficient transportation services.
• Built rapport with regular passengers, creating a sense of trust and community within the public transit system.
• Mentored new hires by sharing best practices for effective communication with passengers and navigating complex routes safely.
• Collaborated with dispatchers to address route changes, delays, or emergencies in real time.
• Performed regular bus inspections and checked brakes, steering and windshield wipers.
• Worked different route every day based on changing passenger locations and destinations.
• Transported customers to and from Location.
• Efficiently processed fare payments using various methods such as cash, cards, or mobile applications.
• Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
• Transported passengers safely along prescribed routes according to tight schedules.
• Completed pre- and post-trip bus inspections for safe passenger transportation.
• Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
• Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
• Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
• Performed bus driving duties while keeping student safety in mind to maintain good safety record.
• Retained bus system, route and stop knowledge for informative customer advice.
• Communicated regularly with central dispatch teams to report delays and route changes.
• Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
• Kept bus interiors clean and tidy to provide comfortable passenger environments.
• Operated large vehicles in difficult urban and rural conditions.
• Diffused potential passenger disputes with fairness and professionalism.
• Fostered safe bus environment by enforcing rules of conduct for passengers.