Saleena Guerin
Maricopa,AZ
Summary
Hardworking sales associate with excellent customer service skills. Talented server with expertise in order management, payment processing, and upselling. Provides valuable support as a teaching assistant. Excels in party planning and ensures a memorable experience as a party host. Experienced patient behavior technician with skills in implementing effective behavioral plans. Committed to enhancing processes, improving customer satisfaction, and promoting functional skills and independence. Skilled in handling special dietary requirements and adhering to food safety standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Teacher Assistant
Blue cactus preschool
05.2021 - 06.2022
- Maintained clean and organized classroom space to help students feel welcome and promote learning
- Provided individualized assistance to students with special needs
- Crafted diverse and balanced lessons to encourage practical abilities, artistic talents, and other real-life skills
- Customized teaching approaches based on understanding and abilities of different student groups
- Developed positive relationship with each child through observation and learning experience and enhanced student development and growth.
- Responded to student needs and questions promptly.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
Party Host/Banquet Attendant
Main Event
03.2022 - 10.2022
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Resolved conflict to maintain fun, positive and safe event environments.
- Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
- Planned parties according to customer specifications.
- Led creative games and activities to engage and entertain guests during events.
- Managed event schedules effectively, ensuring timely execution of activities and smooth transitions between segments.
Server
Wildhorse Casino Ling and Louies
11.2022 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Busser/ runner/ expo
347 Grill
- Prepared dining room for customers by sanitizing and clearing tables quickly
- Removed dishes and soiled utensils throughout customer meals to keep tables clean and tidy
- Stocked napkins and condiments to assist wait staff during peak hours
- Helped servers in bussing tables, preparing ingredients, and taking orders as needed
- Delivered food to the guests
- Organized liquor storeroom and took inventory to determine required purchases.
Customer Service Associate
Best Buy
- Managed details of completing sales payments, refunds, and exchanges, including issuing store credit
- Exceeded requirements in providing products and services to customers at all times
- Advised customers on status of merchandise ordered and arranged for pickup and delivery
- Monitored promotions and sales to provide updated information and pricing
- Assisted with stock replenishment
- Greeted guests upon approach to sales registers, answering questions and directing to product locations or store departments
- Provided expert service by communicating information to customers and following up on promises.
Team Member
Little Caesars
- Restocked supplies at work stations to help team members meet demands
- Processed incoming customer orders with POS display to build accurate pies
- Completed side work, opening tasks, and closing requirements each day to keep restaurant clean and efficient
- Prepared common and specialty pizzas correctly to match customer expectations
- Cleaned and organized all kitchen workstations and storage areas before and after cooking
- Prepped dough and stored ingredients at the beginning of each shift to be ready for expected customer loads.
Registered Behavior Technician
Hopebridge Autism Therapy Center
01.2024 - 08.2024
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Registered Behavioral Technician
Soar Autism Center
08.2024 - Current
- Reduced maladaptive behaviors by utilizing Applied Behavior Analysis techniques effectively.
- Supported clients in achieving their goals through consistent data collection and analysis.
- Increased client engagement by employing creative and age-appropriate activities during sessions.
- Established rapport with clients, fostering trust and positive relationships that facilitated learning opportunities.
Education
High School Diploma -
Maricopa High School
Maricopa, AZ05.2021
Skills
- Clean Analytical thinking
- Coordination Prioritization
- Teamwork Multitasking
- Training Creative thinking
- Planning Problem-solving
- Organization Task prioritization
- Motivation Customer relations
- Verbal communication
- Time Management
- Cleaning and sanitizing
- Team Collaboration
- Resourcefulness
Certification
- RBT - Registered Behavior Technician
Timeline
Registered Behavioral Technician
Soar Autism Center
08.2024 - Current
Registered Behavior Technician
Hopebridge Autism Therapy Center
01.2024 - 08.2024
Server
Wildhorse Casino Ling and Louies
11.2022 - 01.2024
Party Host/Banquet Attendant
Main Event
03.2022 - 10.2022
Teacher Assistant
Blue cactus preschool
05.2021 - 06.2022
Busser/ runner/ expo
347 Grill
Customer Service Associate
Best Buy
Team Member
Little Caesars
High School Diploma -
Maricopa High School
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