Saleh Zayed
Alsip,IL
Summary
Knowledgeable Manager with over 13 years of leaderhsip experience with excellent planning and problem-solving skills. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Successful at evaluating and overseeing complex financial data. Excels at cultivating and maintaining strong client relationships and client focused connections. Conversant with trends, developments across multiple industries to best serve clients with fresh, and accurate and relevant information and mitigate potential impacts.
Overview
15
15
years of professional experience
Work History
Service Supervisor
CINTAS, Professional Uniform and Facility Services
Bedford Park , IL
04.2023 - Current
- Developed and maintained relationships with existing customers to ensure customer satisfaction.
- Analyzed customer data to identify trends in purchasing behaviors.
- Conducted on-site visits to assess customer needs, build relationships, and identify opportunities for additional sales.
- Provided training and support for new route service representatives as needed.
- Resolved customer complaints in a timely manner, and communicated resolutions back to the customer.
- Conducted weekly meetings with team members to discuss goals and objectives.
- Identified training needs among partners, and provided appropriate coaching sessions.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Store Director
Tonys Finer Foods
Itasca, IL
05.2010 - 03.2023
- Supervised all perishable and nonperishable departments with over 100 employees and created a store and labor budget.
- Managed an annual budget of $31,500,000, with a 32% profit in grocery retail.
- Determined hiring, training, and mentoring of team members to store operations seamlessly.
- Oversee inventory management through cycle counts, audits and shrinkage control.
- Strengthen work flow productivity by hiring, managing and developing top talent.
- Prioritize sanitation, safety and health standards in work areas to meet OSHA requirements.
- Mastermind behind sales and promotions based on business climate and customer trend needs.
Education
Bachelor of Science - Chemistry And Accounting
Governors State University
Park Forest, ILSkills
- Staff development
- Employee scheduling
- Detail-oriented
- Strong communication skills
- Store operations oversight
- Bilingual
- Financial analysis
- Lead Generation
Timeline
Service Supervisor
CINTAS, Professional Uniform and Facility Services
04.2023 - Current
Store Director
Tonys Finer Foods
05.2010 - 03.2023
Bachelor of Science - Chemistry And Accounting
Governors State University
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