Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Saleheen Mushtaque

Warren,USA

Summary

Dynamic and results-driven professional with over 5 years of experience in high-traffic corporate IT environments, specializing in the testing and delivery of complex software requirements to achieve strategic business goals. Proven track record in enhancing existing and new testing strategies, alongside comprehensive management of the software development and testing life cycles. Expertise in automated and manual testing for web-based and client/server applications, with a strong ability to develop and manage automation test scripts across various frameworks. Recognized for a detail-oriented approach, effective communication skills, and a collaborative spirit that fosters knowledge sharing among colleagues while maintaining a steadfast focus on customer satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Quality Assurance Engineer

Lakeside Software
08.2023 - 05.2025
  • MPerform testing on native, hybrid, and web mobile applications across Android and iOS platforms.
  • Use real devices, emulators, and simulators to validate app behavior and UI responsiveness.
  • Test mobile-specific features such as touch gestures, push notifications, GPS, camera, and network changes.
  • Designed and executed detailed manual test cases for Android and iOS applications across multiple devices, OS versions, and screen sizes.
  • Automated test cases using tools like Selenium and Appium reducing manual testing efforts and improving test coverage.
  • Conducted functional, regression, performance, and usability testing throughout software development lifecycle.
  • Designed and maintained automated UI test suites using Selenium Webdriver integrated with TestNG framework.
  • Implemented and maintained REST Assured API test automation suite for smoke and regression validation.
  • Integrated Postman/Newman test execution with Jenkins CI pipelines to support nightly API monitoring.
  • Reviewed Swagger documentation and participated in API contract validation sessions with developers.
  • Performed API testing using Postman and REST Assured to validate RESTful services, response payloads, error codes, and authorization flows.
  • Validated Azure cloud resources (e.g., App Services, Function Apps, Storage Accounts) via Azure Portal to ensure correct configurations and service availability.
  • Logged and tracked defects using JIRA, documenting detailed reproduction steps, logs, and attachments for developer analysis.
  • Created and configured Virtual Machines (VMs) to mirror client environments, enabling more precise and reliable testing.
  • Conducted performance and load testing using Jmeter and NeoLoad, identifying key performance issues and assisting in scalability planning.
  • Participated actively in all Agile ceremonies, including: Daily stand-ups to communicate progress and blockers, Sprint planning to estimate QA effort and clarify acceptance criteria, Sprint reviews to validate features and demonstrate tested stories, Sprint retrospectives to suggest improvements and address testing challenges.
  • Developed and maintained automated test scripts using Appium for regression and smoke testing, reducing test cycle time by over 40%.

QA Engineer

United Wholesale Mortgage
09.2021 - 05.2023
  • Worked on Selenium-based automation testing project for validating Salesforce functionalities and workflows.
  • Developed and executed automated test scripts using Selenium WebDriver to test Salesforce applications.
  • Heavily utilized APMs such as Dynatrace and AppDynamics. Created Customized Dashboard to meet needs of the business.
  • Used Splunk for checking logs.
  • Partner with product development, engineering, and quality assurance teammates to confirm acceptance criteria/requirements and technical designs.
  • Analyzing Acceptance Criteria, test plans, and Business Requirement Document (BRD).
  • Full knowledge of Test Cases, Use cases, Rest, JSON, Splunk, and Swagger.
  • Performed Distributed Load Test using multiple Virtual Machines through JMeter.
  • Optimized manual scripts, partnered with Performance testing team, and further built out Automation script.
  • Define and track quality assurance metrics such as defects, defect counts, test results, and test status.
  • I was personally involved in test planning, writing test cases/scripts, test case automation, and test execution.
  • Responsible for working within a team to create, document, and execute test scenarios, test cases, and test scripts in support of a set of global tools, systems, and databases.
  • Involved in Web services testing using Postman Tool by using Restful Web services for validating requests and responses in JSON format.
  • Performed creation of Automation Suite for all Postman collections to be able to run automatically using Newman.
  • Created Jenkins Pipeline to run automated Postman collection nightly bases.
  • Personally attended all Agile ceremonies.
  • Performed Functional testing as per user stories and also performed Integration Testing and System Testing.
  • Performed Automation for regression using Selenium WebDriver and UIPath.
  • Developed Selenium scripts to locate, verify, select, and perform various operations.
  • Advanced departmental knowledge-sharing by training new QA Engineers on company-specific testing methodologies and tools.
  • Enhanced software quality by developing and implementing comprehensive testing strategies.
  • Optimized test coverage by maintaining a well-organized, up-to-date library of test cases corresponding to application requirements changes over time.
  • Contributed to successful product launches through meticulous end-to-end testing of applications.
  • Collaborated with developers to identify and resolve software issues, leading to higher product reliability.
  • Accelerated issue resolution times by effectively prioritizing defects based on severity and impact on the end-user experience.

QA Automation Analyst

CVS Pharmacy
08.2019 - 08.2021
  • Collaborated in Agile/Scrum environment to analyze and validate business requirements, user stories, and technical specifications across healthcare platforms.
  • Designed and executed over 200 detailed manual test cases covering UI, functional, negative, boundary, and exploratory scenarios across multiple platforms.
  • Identified critical defects during exploratory testing that were missed by automation and could have impacted production.
  • Validated complex business workflows and edge-case scenarios by manually chaining multi-step test scenarios across integrated systems.
  • Performed cross-browser and cross-platform validation across Chrome, Firefox, Safari, Edge, and mobile browsers to ensure consistent UI/UX behavior.
  • Logged comprehensive bugs in JIRA with replication steps, screenshots, environment details, and video recordings for maximum reproducibility.
  • Participated in test data management, environment setup, and supported production validation/post-release testing.
  • Analyzed system requirements and developed detailed test plans and test cases, and provided documentation.
  • Used JIRA for Project and Bug tracking tools.
  • Followed Scrum process to implement Agile Software development method.
  • Participated in Sprint planning, Daily standup, Retrospective meeting, and ensured QA team engagement with Developers and Product team.
  • Tested applications in different types of browsers and versions, such as Internet Explorer, Firefox, and Google Chrome, to simulate production environment.
  • Investigated software bugs, categorized them based on severity, and reported execution findings using shared bug database.
  • Performed many types of testing according to business needs. Smoke, Regression, Integration, etc.
  • I was involved in Preparation, Support, Management, and Continuous Process Improvement.
  • Involved in procedures to improve QA methodology and set up test data creation.
  • Prepared Test Scenario, Test Development, and Test Execution in various environments.
  • Created Test Cases on various forms of application manually.
  • Designed and executed test plans, test cases, and automated regression suites using Selenium WebDriver, TestNG, and Jenkins.
  • Performed REST API testing using Postman, Newman, and validated JSON/XML responses for backend services.
  • Performed Functional and Regression Testing on different versions of Platforms and browsers manually.
  • Interfaced with developers to resolve technical issues and report bugs using JIRA in Application.
  • Used MySQL to test integrity of data by querying database.
  • Performed REST API testing using Postman, Newman, and validated JSON/XML responses for backend services.
  • Environment: SeleniumWebDriver, Java, Junit, Cucumber, POM, ApacheMaven, MySQL, postman, Rally, Agile (Scrum).
  • Optimized test coverage by creating detailed test cases based on business requirements.
  • Developed custom automation scripts to increase test coverage and reduce manual effort in regression testing cycles.
  • Reduced defect rates with thorough manual and automated testing for multiple projects concurrently.
  • Ensured seamless product releases by validating functionality before deployment to production environments.
  • Expedited issue resolution through effective troubleshooting, root cause analysis, and collaboration with cross-functional teams.
  • Contributed to continuous improvement initiatives within the QA team, driving process enhancements and increased efficiency.
  • Enhanced software quality by developing and implementing comprehensive test plans and strategies.

QA Engineer

Global Payment Systems
09.2017 - 08.2019
  • Applying theme changes to validate against different client configurations of the Inventory Management and Payroll.
  • Performed heavy validation against the POS platform, which included: VM testing, compatibility testing, POS log validation, and printing reports format validation.
  • Followed the full bug lifecycle as bugs were found using Zephyr and Jira.
  • Utilized Git for version control and maintained test branches for various sprint environments.
  • Designed and maintained automated UI test suites using Selenium WebDriver integrated with TestNG framework.
  • Developed test utilities using Java and TestNG for reusable assertions and streamlined test data management.
  • Worked directly with the Product Owner and Developers to validate feature changes.
  • Worked heavily with different types of applications in different POS devices, such as KIOSK and Mobile platform.
  • Continuous involvement with various meetings such as Sprint Refinement, Sprint Estimation, Sprint Retrospective, and Sprint planning meeting.
  • POS configuration was activated and deactivated to validate new changes and rollback new changes based on different client needs.
  • Validated against different formats of XML that were outgoing from the POS system to the VM server.
  • Documented and reviewed test plan and test cases for assigned stories and features at the beginning of the sprint.
  • Conducted and executed scenarios using multiple POS servers using Hyper-V Manager and VMware cloud servers.
  • Provided feedback toward the Product Owner with data point demonstration to help improve the company process.
  • Performed Demo session at the end of every sprint to ensure all development teams are aware of technical changes that were implemented within the Parallel teams.
  • Implemented different processes to help team improve quality of QA and be more effective.
  • Collaborated and communicated with other QA teams and members to have better understanding of QA processes and QA Scopes.
  • Performed Backend validation using MS SQL server against POS transactions, Inventory management data, and Payroll data.
  • Advanced departmental knowledge-sharing by training new QA Engineers on company-specific testing methodologies and tools.
  • Enhanced software quality by developing and implementing comprehensive testing strategies.
  • Optimized test coverage by maintaining a well-organized, up-to-date library of test cases corresponding to application requirements changes over time.
  • Reduced product defect rates by creating robust test cases and meticulously executing them.
  • Contributed to successful product launches through meticulous end-to-end testing of applications.
  • Accelerated issue resolution times by effectively prioritizing defects based on severity and impact on the end-user experience.

Education

Associate Degree - Electrical Engineering

New York City College of Technology
Brooklyn, NY
09.2004

High School Diploma -

Evander Childs High School
Bronx, New York
09.2000

Skills

  • Effective communication
  • Adaptability to change
  • Team collaboration
  • Process optimization
  • Analytical problem solving
  • Performance testing with JMeter
  • Experience with LoanRunner software
  • Selenium WebDriver expertise
  • Proficient in UiPath development
  • Continuous-integration testing
  • JUnit testing framework
  • Proficient in Postman
  • Experience with SDLC processes
  • Software testing lifecycle
  • SQL data analysis
  • Software regression testing
  • End-to-end integration assessment
  • Pre-release quality assessment
  • Effective test case execution
  • Error detection
  • Comprehensive testing
  • Performance load testing
  • API functionality testing
  • Mobile application testing
  • Cross-browser compatibility testing
  • Full lifecycle testing
  • Create comprehensive test cases
  • Requirements traceability matrix
  • Evaluation of business requirements
  • Defined acceptance criteria
  • Create diverse documents
  • RESTful API development
  • SOAP web services
  • Understanding of CMS regulations
  • Version control proficiency
  • Experience with RESTful API integration
  • Proficient in Azure services
  • Requirements analysis
  • Java programming
  • Selenium automation
  • Salesforce functionality testing
  • Provar proficiency
  • Quality assurance strategy
  • User acceptance testing
  • System debugging
  • Agile methodology
  • QA reporting
  • Testing efficiency
  • Manual testing
  • Bug tracking and resolution
  • Defect tracking and reporting
  • Agile best practices
  • Test plans and test methodologies
  • Software development tools: JIRA, confluence
  • Software defect documentation
  • Black box testing
  • Root-cause analysis
  • Scenarios and use cases
  • New feature testing
  • Manual test case preparation
  • Scrum methodology
  • Results and Deadline-driven
  • Version control systems: Git
  • Teamwork and positive attitude
  • Web and mobile application QA
  • Test planning
  • Idea development and brainstorming
  • Provar
  • Cross-browser testing
  • Manual testing aptitude
  • Test plan development
  • Cross-functional team collaboration
  • Usability testing
  • Pre-release test scheduling
  • Test script writing
  • Functional testing Know-how

Certification

  • Certified Splunk User, HITech - 2018

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Quality Assurance Engineer

Lakeside Software
08.2023 - 05.2025

QA Engineer

United Wholesale Mortgage
09.2021 - 05.2023

QA Automation Analyst

CVS Pharmacy
08.2019 - 08.2021

QA Engineer

Global Payment Systems
09.2017 - 08.2019

Associate Degree - Electrical Engineering

New York City College of Technology

High School Diploma -

Evander Childs High School

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