Salem Berhe
Denver ,CO
Summary
Dynamic and self-motivated professional with a proven track record at places I have worked , excelling in customer service and teamwork. Adept at problem-solving and time management, I foster strong relationships with clients, enhancing satisfaction and loyalty. Committed to continuous improvement, I thrive in fast-paced environments while maintaining organizational excellence.
Overview
7
7
years of professional experience
Work History
Elway’s Restaurant
Hostess
05.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Madrid Acupuncture
Health Care Administration Assistant
01.2023 - 05.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Maintained current and accurate medical records for patients.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Sales Associate
Bear Fruit Design
12.2019 - 05.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Associate
See’s Candies
09.2019 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Library Assistant
Metropolitan State University of Denver
06.2018 - 08.2018
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Located library materials, resources and technologies to fulfill patron requests.
- Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Monitored library environments to maintain safe, hazard-free settings.
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
Sales Associate
Acme
01.2018 - 03.2018
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Ensured efficient resolution of client concerns.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
- Increased sales revenue by implementing effective sales strategies and building strong customer relationships.
Education
Bachelor Degree - Health Care Administration
Metropolitan State University of Denver
Denver, CO06.2023
Associate Of Science - Science
Community College of Denver
Denver, CO06.2020
High School Diploma -
George Washington High School
Denver, CO05.2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking Abilities
- Excellent communication
- Computer skills
- Calm under pressure
- Problem resolution
- Organizational skills
Languages
Amharic
Native or Bilingual
Tigrigna
Full Professional
English
Native or Bilingual
Timeline
Madrid Acupuncture
Health Care Administration Assistant
01.2023 - 05.2023
Elway’s Restaurant
Hostess
05.2021 - Current
Sales Associate
Bear Fruit Design
12.2019 - 05.2021
Sales Associate
See’s Candies
09.2019 - 12.2019
Library Assistant
Metropolitan State University of Denver
06.2018 - 08.2018
Sales Associate
Acme
01.2018 - 03.2018
Bachelor Degree - Health Care Administration
Metropolitan State University of Denver
Associate Of Science - Science
Community College of Denver
High School Diploma -
George Washington High School
Similar Profiles
GREGORY EASTGREGORY EAST
Aramark Healthcare at HostessAramark Healthcare at Hostess
Maria Grace RiddleMaria Grace Riddle
Heirloom Restaurant at HostessHeirloom Restaurant at Hostess
Shannon DaileyShannon Dailey
Production Supervisor at HostessProduction Supervisor at Hostess